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Call Reporting Virtual Selling Tips related to Vital Selling Regimens, by Don Buttrey, President of Sales Professional Training, Inc. Today, Don shares with us the importance of Call Reporting in Customer Relationship Management. Let me discuss some items requiring more discipline and attention in this “Virtual” world we are living in today. Call Reporting If […]
With the distribution networks supporting construction equipment becoming even more dependent on absorption and contribution margins we have recognized the critical nature of comprehensive and current marketing information. The Dealer Management Systems now offer comprehensive call reporting, machine population and all of the attendant reporting structures on market potential and market capture. The Sales Function […]
Selling is as old as the hills and most people think it is a function that requires you be good with people. The Sales Function also requires strong back office support. Dealer Business Systems development has allowed the management of territories with market segmentation and call reporting. Territory Potentials and Market Capture have also required […]
The Data Insight Dispatch! Luke Komiskey is the Founder & CEO of DataDrive, a data consultancy providing managed analytics services. He shares here his first blog post for Learning Without Scars, “The Data Insight Dispatch!” Too often, organizations lean on manual, cumbersome spreadsheets for decision-making. With an ongoing partnership, DataDrive helps growing mid-sized organizations transform their […]
The Underappreciated Foundation Guest writer John Anderson reminds us that the only constant is change. In “The Underappreciated Foundation,” we take a look at technology and innovation, and the Dealer Management System. In the ever-evolving landscape of technology and business systems, observing the new wave of arrivals is always fascinating. In an environment where change […]
Artificial Intelligence – AI and Learning Without Scars At Learning Without Scars, we are usually ahead of the curve when it comes to technology. Our curriculum designer, Caroline Slee-Poulos, likes to joke that we were on Zoom before it was “cool.” When it comes to AI, the situation is the same. Ron Slee is giving […]
Top Lead Generation Tips for Equipment Dealers Guest writer Debbie Frakes brings a practical issue to the forefront with this week’s blog post, “Top Lead Generation Tips for Equipment Dealers.” Lead generation is one of the most important tasks for equipment dealers. The process of finding people to work with ultimately boils down to locating […]
The Bucket Game: Navigating the Pitfalls in Service Management Guest writer Jim Dettore walks us through the ways in which we use different metaphorical buckets to juggle our financial reporting in, “The Bucket Game: Navigating the Pitfalls in Service Management.” In the complex world of service management, the “Bucket Game” has become an all-too-familiar practice. […]
Types of Purchases: Understand What Your Customers Are Buying Guest writers Debbie Frakes and Steve Clegg take a look at customer behavior in this week’s blog post, “Types of Purchases: Understand What Your Customers Are Buying.” To market your business effectively, it’s important to understand which products and services your customers buy most often and […]