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New Leadership Guest writer Sonya Law returns this week with the Human Resources perspective in “New Leadership.” New Leadership: It’s time to expand our definition of what makes a great leader! According to Harvard Business Review: “Leadership is a conversation” It is less about issuing and taking orders than about asking and answering questions” which […]
1% Increase in Income Equals 2.6% Reduction in Expenses Guest writer Ron Wilson dives into the financial management scene with this week’s blog: 1% Increase in Income Equals 2.6% Reduction in Expenses. He even touches upon something Ron Slee mentions frequently: the downside of discounts. During complicated economic times businesses tighten up on expenses, spending, […]
Friday Filosophy v.07.21.2023 We are back with a Friday blog post today! Please read some quotable quotes from various authors (our founder Ron Slee included!) in Friday Filosophy v.07.21.2023 Let’s focus on a different direction. We will start this off with what people call “Sleeisms.” Everyone wants to do things that they do well. Everyone […]
Machine Condition Monitoring Roles Guest writer Ron Wilson writes this week’s blog on the topic of Machine Condition Monitoring Roles as part of a dealer’s product support offerings. Over the past few years, we have been experiencing a new era emerge around machine condition monitoring. OnStar was introduced in 1996 with a focus on a […]
Facts Vs. Feelings: Recruiting Technicians Guest writer Isaac Rollor highlights the importance of building relationships with your communications at your business in “Facts Vs. Feelings: Recruiting Technicians.” I do not know the exact source of the statement “Facts don’t care about your feelings” but it’s a statement I have heard many times recently. This statement […]
Filling the Experience Gap Guest writer Jim Dettore blogs about how we can go about filling the experience gap for our technicians and employees. In industries such as construction equipment dealerships, mining equipment, and gas compression, the role of service technicians and service management is crucial. These industries rely heavily on the expertise of their […]
Critical Thinking Skills Guest writer Jim Dettore brings the importance of critical thinking skills into the work we all do in our industry with today’s blog. Heavy construction equipment plays a crucial role in various industries, including construction, mining, and agriculture. However, like any other mechanical device, these machines are susceptible to failure, leading to […]
The Technician Shortage Guest writer Jim Dettore addresses a major concern amidst labor shortfalls: the technician shortage. The construction equipment industry is facing a long-term significant challenge: a shortage of experienced service technicians. The demand for skilled technicians has grown exponentially in recent years as construction equipment becomes more advanced, complex, and specialized. Unfortunately, finding […]
Leadership This week, our guest writer Christopher Kiely writes about the ways in which Leadership can become more effective when it comes to people. $366 billion dollars. If you spent $366 billion dollars on training only to obtain negligible to non-existent results you might start thinking you were wasting money, or at least most people […]
Creating Solutions to Reduce Waste Guest writer Sara Hanks takes readers through the process of finding solutions that work for a team in “Creating Solutions to Reduce Waste.” Although it has been 15 years, I remember the day clearly. It was my first opportunity to participate in a manufacturing Kaizen event, facilitated by a Japanese […]