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Planning to Succeed or NOT? In his latest guest blog, Brad Stimmel shares with us the readiness of leaders for the next stage in “Planning to Succeed or NOT?” Every good business leader that I have ever encountered make plans for the coming year. And every plan has the first goal of creating success for […]
Max and the Little Extras In this latest abstract from Ed Wallace’s book, Business Relationships That Last, Ed and Max, the remarkable taxi driver, remind us that it’s all about the experience that we create for our customers and colleagues and many times that experiences is manifested in doing all of the ‘little things.’ “Max and […]
Virtual Selling and Time Management Don Buttrey, President of Sales Professional Training, Inc. is back with a new installment of his CRM Hell series: Virtual Selling and Time Management. Virtual Selling Tips related to Vital Selling Regimens. The virtual world is all on you. You are in control of every aspect of your world. […]
My Friend Max Sometimes wisdom and life changing opportunities come out of the blue. The challenge for us is to recognize them and take heed. In this second abstract from Ed Wallace’s book, Business Relationships That Last, that is exactly what Ed experiences… Please enjoy this guest blog, “My Friend Max.” My Friend Max A number […]
Out on a Ledge In this week’s guest blog, Sonya Law takes us Out on a Ledge with a look at the end of the year performance review. How to jumpstart the EOY Performance Review to drive high performance in 2021? Out on a ledge … is how it can feel like sometimes for employees […]
Call Reporting Virtual Selling Tips related to Vital Selling Regimens, by Don Buttrey, President of Sales Professional Training, Inc. Today, Don shares with us the importance of Call Reporting in Customer Relationship Management. Let me discuss some items requiring more discipline and attention in this “Virtual” world we are living in today. Call Reporting If […]
It’s the Little Things I met Ed Wallace a number of years ago and developed a wonderful relationship with him that continues to this day. Ed wrote a very meaningful book in 2010 titled “Business Relationships that Last.” He has kindly allowed us to use excerpts from this book in our blog. We start the […]
From My Perspective From My Perspective is the latest guest blog by Don Buttrey, President of Sales Professional Training. We have covered the headlines and some thinking on Customer Relationship Management. Let me wrap it up with these final thoughts. HELP! I’m in CRM hell! My position is that the “software” is not a solution […]
Underneath the rock: How to inspire resilience in a pandemic This week, Sonya Law returns with another guest blog for us. Who better than a Human Resources Manager to help us to uncover what is buried underneath the rock, and how we can inspire resilience in a pandemic. “Developing resilience helps us to overcome obstacles, […]
CRM and Dealer Executives A new guest blog by Don Buttrey, President of Sales Professional Training. Today, Don shares with us the importance of CRM for Dealer Executives. Customer Relationship Management is a long way from a salesman having his little black book. This concept causes concern in the executive leadership of the business and […]