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With the distribution networks supporting construction equipment becoming even more dependent on absorption and contribution margins we have recognized the critical nature of comprehensive and current marketing information. The Dealer Management Systems now offer comprehensive call reporting, machine population and all of the attendant reporting structures on market potential and market capture. The Sales Function […]
Selling is as old as the hills and most people think it is a function that requires you be good with people. The Sales Function also requires strong back office support. Dealer Business Systems development has allowed the management of territories with market segmentation and call reporting. Territory Potentials and Market Capture have also required […]
The men and women in the electrical evaluation team are routinely confronted by on-the-job challenges due to a myriad of complexities and safety considerations involved. These ever-changing challenges have reached a point where the skills and knowledge of employees now make a critical difference in developing and maintaining electrical systems. The challenges electrical evaluator face […]
It is an exciting time to have a career in the electrical field. Electrification is being reimagined and updated with the latest technologies to enhance the way we live, work and play. Continuing education can prepare you for diverse roles in the electrical industry while keeping you on top of technological advancements and safety standards. […]
The men and women in the electrical audit team are routinely confronted by on-the-job challenges due to a myriad of complexities and safety considerations involved. These ever-changing challenges have reached a point where the skills and knowledge of employees now make a critical difference in developing and maintaining electrical systems. The challenges electrical auditors face […]
With the rapid changes in design and automation of the equipment we become more dependent on our ability to communicate with our customers, suppliers and employees and answer the questions posed to us. This technical communicator also is required to provide training and mentoring to the more junior skill level technicians as well as assist […]
With the challenging level of technical skills available to a repair and maintenance facility today it has become critically important to have a strong technical skill level working on the floor with the technicians. The Foreman job function has the primary responsibility to provide technical assistance as required, however, the rapid changes in design and […]
With the dramatic changes in the equipment in use the determination of the cause of a machine failure becomes even more critical. The design of the inspections required to assist in the Complaint – Cause – Correction structure in a repair and maintenance business has become even more significant. The changes we face from evolving […]
With the challenging level of technical skills available to a repair and maintenance facility today it has become critically important to have a strong technical skill level working on the floor with the technicians. The Service Office function has become an extremely important task. All the back-office functions are impacted heavily by technology specifically the […]
With the rapid changes we have experienced in our industry, we have reached the point where the skills and the knowledge of our employees is a critical difference in developing and maintaining our relationships with our customers. The changes we face include machine design, computerization of componentry, telematics, and the use of exotic materials. Additionally, […]