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Principia for After-sales In this week’s guest post, blogger Ryszard Chciuk offers us his Principia for after-sales, and brings us more ways to improve this valuable part of our business. In Principia for Business I presented my personal view on the foundations of every organization. It was not a summary of the pile of publications […]
Information and a Call to Action. Recently we did a Podcast with Mets Kramer where we talked about the “Digital Dealership.” Then we had a Candid Conversation with Ryszard Chciuk on his work experiences in Poland over the past forty years. Then I caught up with Ed Gordon and we talked about “Job Shock” […]
The Difficulties in Achieving Scale In today’s guest blog post, Bruce Baker continues discussing the difficulties in achieving scale. So why did this happen to someone like Julia? There was no cause for alarm because she and her business had the best year ever and had built up an impressive cash cushion. If this was […]
The Power of Your Potential I like to tell the story of a young person, at the age of sixteen, being told that they have a lot of potential. That person feels proud and is happy with themselves. Then talking to the same person when they are at the age of sixty-six and saying the […]
Emotional Intelligence – Accelerating Team Performance This week’s guest blog from Sonya Law covers the link between emotional intelligence, and a leader’s skill at accelerating team performance. Recently I attended an event featuring Daniel Goleman leading authority in Emotional Intelligence, who covered Team Performance. What is a LEADERS ROLE in setting goals in 2021? Give […]
Falling Upward Tonight’s guest blog is from Sonya Law, sharing the experience of Falling Upward. How to create a culture of Ethical Leadership and Courageous Conversations Falling upward is how it can feel like for leaders when faced with an ethical dilemma and there is no rule book… Firstly, every organization I have worked for […]
The Law of the Carrot Today’s post, The Law of the Carrot, is written by guest blogger is Ryszard Chciuk. In his own words: For the first half of my professional life I worked for Hydrobudowa-6 SA. At that time, it was one of the biggest construction companies in Poland. There, I was responsible for […]
It’s Time for Implementation As with everything we do implementation is the critical element to our success. As it’s time for implementation, here are some thoughts for you to consider. HELP! I’m in CRM hell! From my extensive work in training equipment dealers, I have observed the challenges that most of them confront. If a […]
Help! I’m in CRM Hell! Don Buttrey is the president of Sales Professional Training Inc., a company that offers in-depth skill development for sales professionals and sales support. He has trained thousands of salespeople over 25 years and clearly understands the selling environment of equipment dealers and manufacturers. His curriculum is comprehensive and proven! Don […]
Know When to Walk Away Don Buttrey is the president of Sales Professional Training Inc., a company that offers in-depth skill development for sales professionals and sales support. He has trained thousands of salespeople over 25 years and clearly understands the selling environment of equipment dealers and manufacturers. His curriculum is comprehensive and proven! Don […]