Choosing Quality Dealer Education That Meets Dealer Employee Needs

Dealers have many choices when they are looking for education for employees. Technical colleges provide an excellent starting point for those students interested in becoming equipment technicians. Attending a high-quality college technical program will shave years off the process of becoming a qualified shop or field technician as opposed to on-the-job training. Caterpillar, Komatsu, John Deere, and Case all offer solid accredited two-year college equipment technology programs. You can find additional information on many other top industry accredited college programs by contacting The AED Foundation.

For non-technical positions, two- or four-year general college management, finance, or accounting programs are a possibility. A number of associations and educational companies offer options such as webinars, seminars, or self-study curriculums. These can certainly be fine, however, when looking for education that provides comprehensive position- and industry-specific skills and knowledge, some dealers can still find it quite difficult to locate relevant education resources. This is a valid concern throughout the industry. What is needed is specific education that connects academic knowledge with the specific requirements for everyone’s job. At Learning Without Scars (LWS), we believe that is best accomplished with continuous learning designed to meet individual needs as determined by job function assessments.

Education needs to provide solutions to several dealer scenarios:

For your current employees, as equipment industry environments, technology and processes change, continuous learning is required to adapt and be successful, both at the individual and company levels. This is especially true as people pursue their career paths.
When “promoting from inside,” you want to adequately prepare your employees for success in the new job. Needed job specific education is part of that process.
When hiring from outside, you want the process of “hire to job competency” accomplished as soon as possible. It is difficult and expensive to find and train the right people for a given job.
If you are dealing with a remedial situation, you want to have that person equipped with additional skills and knowledge as soon as possible to help them succeed.
Job vacancies create situations where there is a lot of stress for others in the department. Workflow and quality can suffer in the meantime. It is important to address this situation as soon as possible.

Learning Without Scars is uniquely positioned to help dealers address these situations.

LWS products are relevant to farm equipment, construction equipment, forestry and mining equipment, medium and heavy truck, diesel engine, and power generation industries.
All classes are compliant with the U.S. Americans with Disabilities Act (ADA).
All educational products are conveniently offered online 24/7 including taking assessments and classes and obtaining results. This helps people better fit education into their busy schedules.
Certifications are offered in five key subject areas, parts, service, sales, marketing, and customer service management. Course recommendations are also available for selected sub-job categories of the above subject areas.
LWS classes are fully accredited by the International Association for Continuing Education and Training (IACET). This organization is responsible for the initial development of CEUs, and the establishment of the ANSI/IACET Standard for Continuing Education and Training CEUs. We are the only one in our industries that offer accredited CEUs which can earn Academic Credits.
Our Learning Programs and Certifications are structured to be easily incorporated into dealer continuous education programs. LWS can advise you on how to accomplish this.
Before students start their classes with LWS, a job function assessment is provided to determine their current learning needs. Eighteen job assessments are available. That way, their scheduled classes will align with those assessed needs.
Class content and delivery methods are cutting edge to provide the latest in best practices, meaningful metrics, and an engaging and interesting learning environment. This includes AI and new online tools that enhance student experience. Assessments are provided in during each class, and a final assessment is given at the end of each class to validate learning.
New classes offer training in Electrical and Electronics, Flatbed (ITF) Training, Supply Chain, and Marketing – Marketing Research.

Learning Without Scars is an industrial education company that provides specialized, job function based online training classes, job function skills assessments, and lectures. Products are designed for manufacturers and their dealers, as well as independent businesses in the construction equipment, heavy truck, agricultural equipment, engine and automotive industries. Training is aimed at improving dealer parts, service, sales, marketing and customer service operations through qualified people that are knowledgeable in using operational metrics and current market and operational best practice methods.

Click here to request more information or learn how we can help you.