Apr 6, 2018 | Customer Service, Management, Training
For the last month we have been discussing change and the fact that although it is causing us anxiety it also creates opportunities for the talented, curious, ambitious and hard-working people in our businesses. Let’s get our heads out of the clouds and return to the...
Apr 2, 2018 | #MondayBlogs, Personnel, Training
How does EQ fit today? Charles Darwin was the first to identify the value of emotions as a critical element in the life. Sweaty palms for nervousness a churning stomach for anxiety and other signals. This moved to something called “social intelligence” in the 1920’s...