Book of the Week Follow Up Comment

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Alex Rogo goes through a radical transformation in operations in order to succeed. The keys are reporting criteria in use. The definitions of the goals and objectives and the tracking mechanisms. Many times our measures lead us astray. This is true with all KPI’s (Key Performance Measures) and everything used in Dashboard management Tools. care must be taken in defining and describing that which we are measuring and ensuring that the data used is consistent with Industry standards. The time is now…