Total Customer Service
-The Ultimate Weapon
Author:
William H. Davidow
Category:
Topical Authors
More Details
Description:
This book offers a six point plan for improving customer service and giving your business a competitive edge.

The Motive
The Ideal Team Player
The Truth About Employee Engagement
QBQ!
False Economy
Flipping the Switch…
Time Management
How to Sell at Margins Higher Than Your Competitors
The Customer-Driven Company
The Purpose Driven Life