Apr 6, 2021 | Ross Atkinson, Training
Empowering The Technician In his guest post for this week, Ross Atkinson brings us into the loop of empowering the technician in your business. Your technicians are valuable, skilled workers and many of them use highly sophisticated equipment beyond the traditional...
Mar 16, 2021 | Personnel, Training
The Difficulties in Achieving Scale In today’s guest blog post, Bruce Baker continues discussing the difficulties in achieving scale. So why did this happen to someone like Julia? There was no cause for alarm because she and her business had the best year ever and...
Mar 16, 2021 | Personnel, Training, Words of Wisdom
The Power of Your Potential I like to tell the story of a young person, at the age of sixteen, being told that they have a lot of potential. That person feels proud and is happy with themselves. Then talking to the same person when they are at the age of sixty-six and...
Mar 4, 2021 | Personnel, Training, Words of Wisdom
A Pathway to Purpose Through Learning We are all consumed with plans and budgets and objectives. We do them predictably and rigorously at least once a year. Most of us have mission statements and vision statements posted on boards throughout the company. Yet I wonder...
Mar 4, 2021 | Bruce Baker, Management, Training
Learning from Old Lessons In today’s guest blog post, we introduce Bruce Baker on the topic of learning from old lessons. Bruce holds a Masters in Industrial Psychology and is a behavioural business strategist, coach, and change agent. He brings you a...
Mar 2, 2021 | Ross Atkinson, Service, Training
Preventative Maintenance and the Service Agreement, Part 1 In Part 1 of a two-part blog, guest blogger Ross Atkinson talks to us about preventative maintenance and the service agreement. There is a phrase you may have heard of before: it’s called preventative...