Feb 7, 2023 | Service, Technology, Training
Strategic Partners in Employee Development Ron Slee makes an important announcement in his blog post, “Strategic Partners in Employee Development.” An important step in the employee training world is taking place. Learning Without Scars is joining into a...
May 2, 2022 | Parts, Personnel, Product Support Selling, Service
A Special Announcement from the NTDA The National Trailer Dealer Association (NTDA) offers resources to their members across North America. Established in 1990, NTDA has strengthened the voice of independent semi-trailer dealers within the trailer industry. This week,...
Oct 26, 2021 | Management, Ryszard Chciuk, Service, Training
Quality of Communication Channel In tonight’s blog post, guest writer Ryszard Chciuk walks us through the information our customers need and want to know. The quality of the communication channel directly impacts your customer’s purchases, especially as...
Oct 20, 2021 | Personnel, Service, Technology, Training
From Paper to Glass In a recent Podcast with Alex Schuessler, we were talking about technology and the changes that have taken place in the marketplace within our Industry. I have long used the example of the Steam Engine being replaced by the Electric Engine of how...
Mar 2, 2021 | Ross Atkinson, Service, Training
Preventative Maintenance and the Service Agreement, Part 1 In Part 1 of a two-part blog, guest blogger Ross Atkinson talks to us about preventative maintenance and the service agreement. There is a phrase you may have heard of before: it’s called preventative...
