Feb 21, 2023 | Ross Atkinson
Has Anyone Been Thanked Too Much? This week, guest writer Ross Atkinson brings up an excellent question about gratitude and the ways in which we interact with others: Has Anyone Been Thanked Too Much? Thank you! Thank you for reading this blog. Thank you for taking...
Aug 24, 2021 | Marketing, Ross Atkinson, Technology, Training
Target Marketing In his guest post for this week, Ross Atkinson highlights the critical importance of technology when it comes to target marketing. It is truly amazing how times have changed in the last 20 years! Dealerships have gotten larger through consolidation...
Apr 6, 2021 | Ross Atkinson, Training
Empowering The Technician In his guest post for this week, Ross Atkinson brings us into the loop of empowering the technician in your business. Your technicians are valuable, skilled workers and many of them use highly sophisticated equipment beyond the traditional...
Mar 9, 2021 | Ross Atkinson
Preventative Maintenance and the Service Agreement, Part 2 In this Part 2 of the series on Preventative Maintenance and the Service Agreement, guest blogger Ross Atkinson walks us through the benefits and homework necessary before offering preventative maintenance....
Mar 2, 2021 | Ross Atkinson, Service, Training
Preventative Maintenance and the Service Agreement, Part 1 In Part 1 of a two-part blog, guest blogger Ross Atkinson talks to us about preventative maintenance and the service agreement. There is a phrase you may have heard of before: it’s called preventative...
Feb 4, 2021 | Management, Ross Atkinson, Training
Room for Improvement This week’s guest blog from Ross Atkinson covers all of the ways in which we can still find room for improvement in our processes. In my last blog, I entertained the concept of reviewing processes. The idea was that a dealership should look...
