Dec 21, 2020 | Customer Service, Don Buttrey, Training
Virtual Selling and Time Management Don Buttrey, President of Sales Professional Training, Inc. is back with a new installment of his CRM Hell series: Virtual Selling and Time Management. Virtual Selling Tips related to Vital Selling Regimens. The virtual world...
Dec 18, 2020 | Personnel, Training
Skill Levels and Assessments As with everything we do in the “Learning” business we are constantly adjusting our Learning Paths and Skills levels to reflect the scores we have been seeing from our Job Function Assessments. We are going to change the “Names” of each of...
Dec 15, 2020 | Personnel, Sonya Law, Training
Out on a Ledge In this week’s guest blog, Sonya Law takes us Out on a Ledge with a look at the end of the year performance review. How to jumpstart the EOY Performance Review to drive high performance in 2021? Out on a ledge … is how it can feel like sometimes...
Dec 14, 2020 | Customer Service, Don Buttrey, Personnel, Training
Call Reporting Virtual Selling Tips related to Vital Selling Regimens, by Don Buttrey, President of Sales Professional Training, Inc. Today, Don shares with us the importance of Call Reporting in Customer Relationship Management. Let me discuss some items requiring...
Nov 10, 2020 | Mets Kramer, Technology, Training
Dealer Websites This week, we have a new guest blog from Mets Kramer. In my last article, I discussed the difference between Billboard Digital Marketing and Engagement Digital Marketing. With the world and our industry becoming more digital everyday, I wanted to...