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Selling Class List

Selling – Preparation

Selling – Presentation

Overcoming Objections

Buyers Needs

TeleSelling

Making Money Parts

Customer Loyalty

Instore Merchandising

Campaigns and Promotions

What’s Your Why

Delivery Systems

Time Management

Make It Matter

Customer Retention

Market Segmentation

Basic Marketing

Market Strategy

Market Capture

Territory Potential

Market Coverage

Territory Management

The Art of the Possible

Parts Pricing

Leveraging Service Assets

Leadership

Change

Coaching/Mentoring

Parts Absorption

Service Absorption

Activity Based Management

Best Practices

Balanced Scorecard

Basic Finance

Making Money Service

Maintenance Programs

Flat Rating Standard Jobs

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Bundle Eligibility

All students who take Subject Specific bundle of 4 classes are eligible to earn 2 Continuing Education Credits (CEU’s).

You must score 80% or higher on ALL classes. This completion entitles you to receive a certificate of achievement. This certificate will also highlight the number of CEU’s you have earned.

Eligibility

All students who take a Subject Specific class are eligible to earn 0.5 of a Continuing Education Credits (CEU).

You must score 80% or higher to obtain a passing mark for the class. This completion entitles you to receive a certificate of achievement. This certificate will also highlight the number of CEU’s you have earned.

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