CWI: Understanding Electrical Power (ENG)

This class covers Alternating Current (AC) which is the most widely used form of electrical power in residential, commercial, and industrial applications worldwide. Unlike Direct Current (DC), where charge flows in one constant direction, AC periodically reverses direction.

Why AC Matters: AC power is the backbone of modern electrical systems, providing energy for households, industries, and businesses. Its versatility, efficiency, and ease of transmission make it the dominant form of electrical generation and distribution globally.

This class provides an in-depth analysis of AC power sources, covering:

  • Principles of AC generation.
  • Transmission methods.
  • Applications in everyday life.
  • Advantages that make AC the preferred choice for energy distribution.

CWI: Electrical Mastering Ohm’s Law (ENG)

In today’s technology-driven world, a solid grasp of electrical principles is essential for careers in engineering, electronics, and applied physics. This course on Ohm’s Law provides a critical foundation, offering a clear and structured exploration of the relationship between voltage, current, and resistance in electrical circuits.

Through the study of Ohm’s Law, participants will develop both strong analytical skills for troubleshooting and designing circuits, as well as a deeper understanding of how electrical systems function and interact.

Definition:
First introduced in the 1820s by German physicist Georg Simon Ohm, Ohm’s Law defines the relationship between voltage, current, and resistance. It remains a cornerstone of electrical engineering and physics, bridging theoretical concepts with practical applications in modern electronics.

CWI: Understanding Electrical Circuits and Drawings (ENG)

This class introduces the essential foundation of electrical drawings, which serve as vital tools for the design, documentation, and maintenance of electrical systems. These drawings provide graphical representations of components, connections, and configurations, allowing engineers,
technicians, and electricians to construct, interpret, and troubleshoot circuits effectively.

Electrical drawings are organized into four primary categories, each encompassing specialized technical diagrams tailored to specific applications. In this course, we will examine these categories in detail, exploring their purposes, defining features, and practical uses.

CWI: Understanding AC and DC Currents (ENG)

This class introduces the fundamentals of Direct Current (DC) voltages and currents, providing the groundwork for understanding DC electrical systems in both theory and practice.

DC Voltage:
Unlike alternating current (AC), which varies in a sinusoidal pattern, DC voltage remains constant over time. This stability makes it especially well-suited for powering electronic devices, battery-operated equipment, and other applications requiring reliable energy.

DC Current (DC):
DC current flows consistently in a single direction, offering predictable and stable performance.

In this course, we will examine how DC current is generated, measured, and controlled, as well as its relationship to voltage and resistance through Ohm’s Law.

Key Concepts Covered:
• Ohm’s Law: Understanding the relationship between voltage, current, and resistance
• Kirchhoff’s Laws: Techniques for analyzing complex DC circuits
• Power in DC Circuits: Methods for calculating power dissipation and efficiency
• Series and Parallel Circuits: How components behave in different configurations

• Practical Applications: Real-world uses of DC systems, from power supplies to modern electronics

By the end of this class, you will have the ability to analyze and design DC circuits, applying these principles to a wide range of industrial and technological contexts.

CWI: Electrical Safety in the Workplace (ENG)

Your participation in this class reflects a proactive commitment to workplace safety—an essential foundation for our collective well-being. The knowledge and skills you develop here will serve you throughout your career.

Safety is not a single achievement; it is a continuous practice that demands awareness, responsibility, and collaboration. A truly productive and positive work environment begins with prioritizing safety. Whether you are just entering the field or bringing years of experience, safety is more than a checklist of rules—it is a lasting dedication to creating a workplace where everyone feels protected and respected.

In this class, we will explore:

• The significance of safety in every aspect of work
• Core principles of risk management
• The critical role of communication and training
• Practical methods for identifying and mitigating potential hazards

CWI: Flat Bed Securement CSA (ENG)

CWI: Rental Industry Technician Updated CSA (ENG)

With the rapid changes and developments experienced in capital equipment over the past few decades we have reached the point where the skills and the knowledge of our technicians is the critical difference in developing and maintaining our relationships with our customers. This has included changes in machine design, computerization of componentry, telematics, and the use of exotic materials. Additionally, the technology within dealer management systems continues to progress at a rapid pace with VoIP, AI, and “smart” systems to name just a few.

The Rental Industry Technician comprehensive skills assessment covers the four major areas of equipment; Engine, Drive Train, Hydraulics and Electrical. In creating this assessment, we have into consideration the major manufacturers. The Rental Industry Technician assessment recognizes that it is not necessary for these technicians to be able to have the skills to repair and rebuild major componentry.

We have created thirty multiple-choice questions within each of the four categories above. The results from the CSA, Comprehensive Skills Assessment, categorize the skills and knowledge of the individual being assessed, into one of our four levels of accomplishment: Developing, Beginning, Intermediate, and Advanced.

These assessments can be used, in conjunction with background checks and interviews, to screen applicants before they are hired. They should also be used in the annual performance review with each employee. They can even be used as a foundation piece of information related to the wages and salaries paid to the employees. Finally, and this is the genesis of the creation of the comprehensive skills assessment, these assessments have been developed to be used to create a specific technical training program for each employee in the repair and maintenance business.

CWI: Marketing Coaching and Mentoring (ENG)

One of the most important and significant activities in which we can be involved, in our professional lives, is helping in the development of the younger less experienced employees. Whether it is a direct coaching job or when we mentor the younger less experienced workers, we have a responsibility to transfer our knowledge to them. In older times each new employee was assigned to a “mentor” with whom they spent time. They would take breaks together, have lunch together, and this new employee worked as if they were helpers for the experienced employees. This is also a critically important job of leadership. The leaders must coach their employees to be all that they can be. The dilemma with this is that not everyone is good at transferring their knowledge and some employees will just not do it. Selecting the proper people to assign this responsibility is critical. Starting through all of the job functions, from the beginning to the end. Communicated in a different manner from the time the employee arrives at work until they leave at the end of the day. Everything and anything that pertains to the work. This is part of developing a strong corporate culture. Culture is aimed at your heart. In this style of “onboarding” new employees, each person will feel part of the team. This is an extremely important function and this class will help you avoid the difficulties in performing this function.

CWI: Marketing Coaching and Mentoring WDC (ENG)

One of the most important and significant activities in which we can be involved, in our professional lives, is helping in the development of the younger less experienced employees. Whether it is a direct coaching job or when we mentor the younger less experienced workers, we have a responsibility to transfer our knowledge to them. In older times each new employee was assigned to a “mentor” with whom they spent time. They would take breaks together, have lunch together, and this new employee worked as if they were helpers for the experienced employees. This is also a critically important job of leadership. The leaders must coach their employees to be all that they can be. The dilemma with this is that not everyone is good at transferring their knowledge and some employees will just not do it. Selecting the proper people to assign this responsibility is critical. Starting through all of the job functions, from the beginning to the end. Communicated in a different manner from the time the employee arrives at work until they leave at the end of the day. Everything and anything that pertains to the work. This is part of developing a strong corporate culture. Culture is aimed at your heart. In this style of “onboarding” new employees, each person will feel part of the team. This is an extremely important function and this class will help you avoid the difficulties in performing this function.

CWI: Marketing Territory Management (ENG)

One of the true challenges in the parts and service business is to determine the successful penetration of the market: the market capture rates. This is another term used to represent your “market share.” How well you are looking after the needs of the customer is the real question at this point.

With this class, we develop a “market potential” model which can be used to determine the purchase potential of each machine. With this tool, an overall potential can be developed for each customer. This is a tool that can be used by management and the sales force to develop strategies to improve performance. We deal with the creation of the model and all the variables within in this comprehensive program.

It all starts with the machine population. That is the list of equipment owned by each customer, and the work application and hours worked each year. With this and the statistics available from the OEM’s and their mean time between failure facts, a reasonable degree of precision can be developed. The major components can be managed in this manner: engines, transmissions, and hydraulic systems.  The wear rates of ground engaging tools and undercarriage can assist in the life of these wear parts. Finally, we have maintenance as the last element. Don’t miss this market potential class.