CWI: Product Support Sales CSA (ENG)

Selling is as old as the hills and most people think it is a function that requires you be good with people.  The Sales Function also requires strong back office support. Dealer Business Systems development has allowed the management of territories with market segmentation and call reporting. Territory Potentials and Market Capture have also required we be able to provide office support to the sales force.

The comprehensive skills assessment covers all of the topics and subject matter required in the course of performing the sales support job function. In assessing this position, we have taken all of the classes involved in selling and marketing and created a skills assessment. We have taken the 900 questions, from the pretest and final assessment, from all of the classes offered for Selling. We have taken all of these questions and boiled them down to ninety essential questions. Each question has an answer within a multiple-choice selection.

The results from the CSA, Comprehensive Skills Assessment, categorize the skills and knowledge of the individual being assessed, into one of our four levels of accomplishment: Developing, Beginning, Intermediate, and Advanced.

These assessments can be used, in conjunction with background checks and interviews, to screen applicants before they are hired. They should also be used in the annual performance review with each employee. They can even be used as a foundation piece of information related to the wages and salaries paid to the employees. Finally, and this is the genesis of the creation of the comprehensive assessment skills, the assessment has been developed to be used to create a specific employee development program for each employee in the parts and service business teams.

LWS: Journeyman Electrician CSA (ENG)

The Journeyman Electrician test is a comprehensive examination designed to assess the knowledge and skills of individuals seeking licensure as professional electricians. This test typically covers a wide range of topics, including electrical theory, wiring methods, safety protocols, the National Electrical Code (NEC), and local building regulations. Candidates are expected to demonstrate proficiency in reading blueprints, performing load calculations, and understanding circuitry and troubleshooting techniques. The exam often includes both multiple-choice questions and practical scenarios to evaluate the applicant’s ability to apply code requirements in real-world situations. Successfully passing the Journeyman Electrician test is a critical step toward advancing within the electrical trade.

In assessing this job function we have taken the skills and knowledge requirements and created an assessment questionnaire. We have used as the foundation for this assessment the pretest and final assessment questions from all of the classes offered for Professional Development. We have taken all of these questions and boiled them down to essential questions. Each question has an answer within a multiple-choice selection.

The results from the CSA, Comprehensive Skills Assessment, categorize the skills and knowledge of the individual being assessed, into one of our four levels of accomplishment: Developing, Beginning, Intermediate, and Advanced.

These assessments can be used, in conjunction with background checks and interviews, to screen applicants before they are hired. They should also be used in the annual performance review with each employee. They can even be used as a foundation piece of information related to the wages and salaries paid to the employees. Finally, and this is the genesis of the creation of the comprehensive skills assessment, the assessment has been developed to be used to create a specific employee development program for each employee in the parts and service business teams.

CAC: Journeyman Electrician CSA (ENG)

The Journeyman Electrician test is a comprehensive examination designed to assess the knowledge and skills of individuals seeking licensure as professional electricians. This test typically covers a wide range of topics, including electrical theory, wiring methods, safety protocols, the National Electrical Code (NEC), and local building regulations. Candidates are expected to demonstrate proficiency in reading blueprints, performing load calculations, and understanding circuitry and troubleshooting techniques. The exam often includes both multiple-choice questions and practical scenarios to evaluate the applicant’s ability to apply code requirements in real-world situations. Successfully passing the Journeyman Electrician test is a critical step toward advancing within the electrical trade.

In assessing this job function we have taken the skills and knowledge requirements and created an assessment questionnaire. We have used as the foundation for this assessment the pretest and final assessment questions from all of the classes offered for Professional Development. We have taken all of these questions and boiled them down to essential questions. Each question has an answer within a multiple-choice selection.

The results from the CSA, Comprehensive Skills Assessment, categorize the skills and knowledge of the individual being assessed, into one of our four levels of accomplishment: Developing, Beginning, Intermediate, and Advanced.

These assessments can be used, in conjunction with background checks and interviews, to screen applicants before they are hired. They should also be used in the annual performance review with each employee. They can even be used as a foundation piece of information related to the wages and salaries paid to the employees. Finally, and this is the genesis of the creation of the comprehensive skills assessment, the assessment has been developed to be used to create a specific employee development program for each employee in the parts and service business teams.