Customer Service Certifications

Welcome to Learning Without Scars. We are pleased to offer you 3 certification levels for 5 departments. You will also be presented with 8 recommended prerequisite classes to ensure you have the base knowledge requirements for taking the certification.

Offered in partnership with our Center of Excellence school

CUSTOMER SERVICE MANAGER (Coming Soon)

How dealer customer service professionals perform is at the heart of positive customer relationships and dealer success. Whether it’s in person or on the phone, greeting customers, answering questions, scheduling appointments or resolving complaints or problems, the customers’ collective dealer experiences directly affect customer acquisition and retention. Customer service certification classes can provide the expertise need for customer service success.

Prerequisites

Certifications