Service Department Certifications

Welcome to Learning Without Scars. We are pleased to offer you 3 certification levels for 5 departments. You will also be presented with 8 recommended prerequisite classes to ensure you have the base knowledge requirements for taking the certification.

Offered in partnership with our Center of Excellence school

SERVICE MANAGER

A dealer service department’s profitability is extremely important to the overall success of the dealer. The department manager must oversee all aspects of the department, with customer satisfaction being of utmost importance. LWS service manager certification classes will help you ensure service quality, maintain excellent customer relationships and ensure compliance with industry standards.

Diagnostic Assessment

Skill Level

Prerequisite Bundle

40% or less

Basic Certification

41% to 60%

Advanced Certification

61% to 80%

Master Certification

81% to 100%