Contributors – Jim Centorbi

Jim Centorbi has seventeen plus years in dealership management and fifteen plus years of leadership across OEM and specialty-vehicle sectors. Jim builds high-performing teams, designs data-driven parts and warranty programs, and turns around underperforming operations. Highlights include leading Proterra’s SOX compliance audit, creating digital warranty workflows, and reducing warranty spend by $2.9M over two years — plus a 25% warranty-cost reduction at Rev Bus Group. An expert in B2B/B2G account management, dealer enablement, supplier negotiations, and analytics (Power BI, SmartSheet, Salesforce). Jim is a passionate coach and relationship-builder who drives revenue, improves serviceability, and delivers scalable operational solutions.