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CWI: Parts Coaching and Mentoring WDC (ENG)

TESTIMONIALS

Wasting potential by not training good candidates is bad business. Wasting money and time by training those that don’t need it or who can’t grow with training is really bad business. Learning Without Scars really helps companies train with purpose.

Steve Day Vice President Product Support, Tractor and Equipment November 1, 2024

Learning Without Scars helps us to determine where our employees stand on the knowledge curve and plan for their needs. Learning Without Scars also offers the training that people need after their requirements are determined.

Steve Day Vice President Product Support, Tractor and Equipment November 1, 2024

CWI: Parts Coaching and Mentoring WDC (ENG)

$149.00

Category: College of Western Idaho Parts Classes (WDC/ENG)
  • Description

Description

One of the most important and significant activities in which we can be involved, in our professional lives, is helping in the development of the younger less experienced employees. Whether it is a direct coaching job or when we mentor the younger less experienced workers, we have a responsibility to transfer our knowledge to them. In older times each new employee was assigned to a “mentor” with whom they spent time. They would take breaks together, have lunch together, and this new employee worked as if they were helpers for the experienced employees. This is also a critically important job of leadership. The leaders must coach their employees to be all that they can be. The dilemma with this is that not everyone is good at transferring their knowledge and some employees will just not do it. Selecting the proper people to assign this responsibility is critical. Starting through all of the job functions, from the beginning to the end. Communicated in a different manner from the time the employee arrives at work until they leave at the end of the day. Everything and anything that pertains to the work. This is part of developing a strong corporate culture. Culture is aimed at your heart. In this style of “onboarding” new employees, each person will feel part of the team. This is an extremely important function and this class will help you avoid the difficulties in performing this function.

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CWI: Parts Buyer’s Needs WDC (ENG)CWI: Parts Customer Retention WDC (ENG)
Bundle Eligibility

All students who take Subject Specific bundle of 4 classes are eligible to earn 2 Continuing Education Credits (CEU’s).

You must score 80% or higher on ALL classes. This completion entitles you to receive a certificate of achievement. This certificate will also highlight the number of CEU’s you have earned.

Eligibility

All students who take a Subject Specific class are eligible to earn 0.5 of a Continuing Education Credits (CEU).

You must score 80% or higher to obtain a passing mark for the class. This completion entitles you to receive a certificate of achievement. This certificate will also highlight the number of CEU’s you have earned.

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