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LWS: Service Leadership (ENG)

TESTIMONIALS

Wasting potential by not training good candidates is bad business. Wasting money and time by training those that don’t need it or who can’t grow with training is really bad business. Learning Without Scars really helps companies train with purpose.

Steve Day Vice President Product Support, Tractor and Equipment November 1, 2024

Ron Slee’s Learning Without Scars revolutionizes dealership education. His forward-thinking approach and adaptability to new trends make this platform necessary for industry professionals seeking innovative knowledge and practical skills. A transformative learning experience.

Sarah Hanks Leverage4data November 1, 2024

LWS: Service Leadership (ENG)

$149.00

Category: Learning Without Scars Service Classes (CRT/ENG)
  • Description

Description

The management and supervision in business is in many cases misunderstood. You manage process but you have to lead people. Often, we get consumed by our need to improve our processes. Since the 1980’s with the “Japanese” continuous improvement movement we have been obsessed with eliminating non-value added, tasks and processes. But what have we done to inspire management to improve their ability to lead their employees.?

Leadership is a complicated function. It involves compassion, courage, trust, integrity, commitment, loyalty, inspiration, and communication. A true leader will take people to places that they would not have gone to on their own. This program explores the true meaning of leadership and talks about differing leadership styles and their impact on performance.

Leadership has to ensure that the day to day operations are performing and at the same time they must focus on the future. They also have to understand and accept how important managing change is to improvement. They have to be able to look at their businesses with “fresh eyes” to ensure that they can identify and eliminate their “sacred cows.” This is a critical class for anyone in a leadership position.

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LWS: Service Art of the Possible (ENG)LWS: Service Standards of Performance (ENG)
Bundle Eligibility

All students who take Subject Specific bundle of 4 classes are eligible to earn 2 Continuing Education Credits (CEU’s).

You must score 80% or higher on ALL classes. This completion entitles you to receive a certificate of achievement. This certificate will also highlight the number of CEU’s you have earned.

Eligibility

All students who take a Subject Specific class are eligible to earn 0.5 of a Continuing Education Credits (CEU).

You must score 80% or higher to obtain a passing mark for the class. This completion entitles you to receive a certificate of achievement. This certificate will also highlight the number of CEU’s you have earned.

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