All students who take a Subject Specific class are eligible to earn 0.5 of a Continuing Education Credits (CEU).
You must score 80% or higher to obtain a passing mark for the class. This completion entitles you to receive a certificate of achievement. This certificate will also highlight the number of CEU’s you have earned.
Positioning: Who Are You For?
Positioning: Who Are You For? Guest blogger Alex Kraft discusses positioning in today’s blog, with the important question of who you are positioning yourself for? Who is your message meant to target? Are you a partner to your customers? When you work for an established company, there are certain things that get taken for […]
It Is Time to Fail Faster
It Is Time to Fail Faster Founder and Managing Member Ron Slee shares words of wisdom he heard recently in today’s blog post: It Is Time to Fail Faster. I never thought that I would call for “failing faster” in my life. Imagine failure? Of course, if we think about this, a moment’s failure is […]
Friday Filosophy v.05.27.2022
Friday Filosophy v.05.27.2022 Friedrich August von Hayek, CH (8 May 1899 – 23 March 1992) was an Austrian–British economist and political philosopher. He became known because he strongly defended liberalism and free-market capitalism. He was against too much central control of the economy and society. He thought that forms of government like socialism were not good for the economy, and damaged freedom of the individual. Hayek’s signature work, The Road to Serfdom, […]
The Blurry Lines of Blame: Psychological Safety in the Workplace…
The Blurry Lines of Blame: Psychological Safety in the Workplace… Guest writer Sonya Law is here to enlighten us again from the world of Human Resources with her latest blog post, “The Blurry Lines of Blame: Psychological Safety in the Workplace…” “Be the leader that you wish you had, when we become a leader, it […]
Relationship Selling Metrics: Face-to-Face & Write-Ups
Relationship Selling Metrics: Face-to-Face & Write-Ups Guest writer Floyd Jerkins continues his series on Relationship Selling Metrics by looking at the numbers in face-to-face sales and also in your tracking of your sales with write-ups, and a careful system of staying organized. Operating a business requires a basic understanding of financial management. Knowing the numbers […]
Do You Really Need PRODUCT SUPPORT PSSRs, or CSAs?
Do You Really Need Product Support PSSRs, or CSAs? Guest writer Bill Pyles shares all the ways we really do need Product Support SRs or CSAs. Most larger equipment dealerships have a robust PSSR (Product Support Sales & Service Rep), CSR (Customer Support Representative) or CSA (Customer Support Advisor) that has been in the making […]