Socrates Says

Principia for After-sales – part three

Principia for After-sales – part three Today, Ryszard Chciuk continues his blogs on Principia for after-sales with part three of the series. In several posts starting from Principia for Business, I am sharing my way of defining and implementing the main principles (values). In Principia for After-sales part 2, I presented my point of view […]

Job Shock, Part Four

Job Shock Part Four: A New Time Bomb: An Explosion of Skilled Worker Shortages   Edward E. Gordon, the founder and president of Imperial Consulting Corporation in Chicago, has consulted with leaders in business, education, government, and non-profits for over 50 years. As a writer, researcher, speaker, and consultant he has helped shape policy and programs […]

Parts Campaigns and Promotions

Parts Campaigns and Promotions This week, owner and managing director Ron Slee talks to readers about the importance of campaigns and promotions in your parts department. Have you ever considered the counter or telephone sales job functions at an equipment dealership? High stress, work comes in tsunamis, or there is a lull in the action […]

Return to Work after a Workplace Injury – The Power of Words

Return to Work after a Workplace Injury – The Power of Words In this week’s guest post, Return to Work after a Workplace Injury, Sonya Law highlights the power of words for our readers. Exploring how the power of words can impact the recovery trajectory for an injured worker. An employee who injures themselves at […]

Job Shock, Part Three

Job Shock, Part Three Edward E. Gordon, the founder and president of Imperial Consulting Corporation in Chicago, has consulted with leaders in business, education, government, and non-profits for over 50 years. As a writer, researcher, speaker, and consultant he has helped shape policy and programs that advance talent development and regional economic growth. This week, he […]

Parts Market Capture and HeadCount

Parts Market Capture and HeadCount In his blog post this week, Learning Without Scars Founder and Managing Member Ron Slee talks to readers about parts market capture and the headcount. Parts Market Capture and HeadCount One of the deep memories that I have is how much the parts counter and telephone sales job functions can […]