All students who take a Subject Specific class are eligible to earn 0.5 of a Continuing Education Credits (CEU).
You must score 80% or higher to obtain a passing mark for the class. This completion entitles you to receive a certificate of achievement. This certificate will also highlight the number of CEU’s you have earned.
Parts Campaigns and Promotions
Parts Campaigns and Promotions This week, owner and managing director Ron Slee talks to readers about the importance of campaigns and promotions in your parts department. Have you ever considered the counter or telephone sales job functions at an equipment dealership? High stress, work comes in tsunamis, or there is a lull in the action […]
Return to Work after a Workplace Injury – The Power of Words
Return to Work after a Workplace Injury – The Power of Words In this week’s guest post, Return to Work after a Workplace Injury, Sonya Law highlights the power of words for our readers. Exploring how the power of words can impact the recovery trajectory for an injured worker. An employee who injures themselves at […]
Job Shock, Part Three
Job Shock, Part Three Edward E. Gordon, the founder and president of Imperial Consulting Corporation in Chicago, has consulted with leaders in business, education, government, and non-profits for over 50 years. As a writer, researcher, speaker, and consultant he has helped shape policy and programs that advance talent development and regional economic growth. This week, he […]
Parts Market Capture and HeadCount
Parts Market Capture and HeadCount In his blog post this week, Learning Without Scars Founder and Managing Member Ron Slee talks to readers about parts market capture and the headcount. Parts Market Capture and HeadCount One of the deep memories that I have is how much the parts counter and telephone sales job functions can […]
Principia for After-sales, Part Two
Principia for After-sales, Part Two Today, Ryszard Chciuk continues his blogs on Principia for after-sales with part two of the series. In Principia for After-sales and a few next posts, I am sharing my way of defining and implementing the main principles (values). This post is about the potential conflict between personal and company values, […]
Role-Playing is Essential for Sales Professionals
Role-playing is essential for Sales Professionals This week, guest blogger Don Buttrey of Sales Professional Training offers us wisdom when it comes to our sales professionals: role-playing is essential! It is easy to overlook the benefits of role-playing in the professional environment, but these benefits cannot be overstated. If you are interested in what you […]