Socrates Says

Preventative Maintenance and the Service Agreement, Part 2

Preventative Maintenance and the Service Agreement, Part 2   In this Part 2 of the series on Preventative Maintenance and the Service Agreement, guest blogger Ross Atkinson walks us through the benefits and homework necessary before offering preventative maintenance. As with rentals, the idea is to perform regular maintenance on your customer’s equipment so that […]

The Relational Ladder

The Relational Ladder Tonight’s post on the relational ladder is taken from conversations and readings with Ed Wallace. The world is changing and the noise around us at times is overwhelming. Network News, Round the Clock Cable Stations and then all the social media pounding on us. Cell Phones dinging in the middle of the […]

A Pathway to Purpose Through Learning

A Pathway to Purpose Through Learning We are all consumed with plans and budgets and objectives. We do them predictably and rigorously at least once a year. Most of us have mission statements and vision statements posted on boards throughout the company. Yet I wonder how many of us have a purpose. Not only that, […]

Learning from Old Lessons

Learning from Old Lessons In today’s guest blog post, we introduce Bruce Baker on the topic of learning from old lessons. Bruce holds a Masters in Industrial Psychology and is a behavioural business strategist, coach, and change agent. He brings you a wide-ranging skillset in business operational design, planning, and execution, with significant success in […]

Preventative Maintenance and the Service Agreement, Part 1

Preventative Maintenance and the Service Agreement, Part 1 In Part 1 of a two-part blog, guest blogger Ross Atkinson talks to us about preventative maintenance and the service agreement.   There is a phrase you may have heard of before: it’s called preventative maintenance. If you are in the rental business, you are fully aware […]

Why Things Always Go Wrong

Why Things Always Go Wrong This week, Ryszard Chciuk gives us a recipe for success in his blog post on why things always go wrong. Do you want to have a successful year? Do you want to become a better person? Listen to what Ron Slee is saying to you in his first vlog in […]