Embarrassed Not to Have Parts

Embarrassed not to have Parts (ENTH) Clearly these are the parts you are embarrassed not to have when your customer comes calling.  They include: filters, fluids, hardware, o-rings, GET for machines you sold, hoses (a subject of its own), keys, and any part for a...
The Woes of Unfocused Training

The Woes of Unfocused Training

The Woes of Unfocused Training This week, we continue with a guest post from Steve Day, in which he discusses with us the woes of unfocused training. Steve received a degree in Electrical Engineering and then served in the US Navy. He started with Komatsu America...
Customizing Your Learning

Customizing Your Learning

Customizing Your Learning For the past three days we have discussed our classes with: What Subject Specific Classes Can Do for You, Building the Foundation, and A Pathway to Learning. In combination, these posts have given you a clear picture of what it is we do with...
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