Nov 13, 2024 | Business Services
An article by a Senior Editor of Commercial Carrier Journal is part of our content this week. Read on for Angel Coker Jones’ report, “Werner’s Tech Leader Talks Cybersecurity.” Ahead of an all-hands meeting, the information security team at...
Feb 27, 2023 | Business Services, Personnel, Training
Operating a Business in the “Learning Space.” For the week’s blog on Lifelong Learning, our Founder Ron Slee addresses the topic of operating a business in the “Learning Space.” Our backgrounds, Caroline and I, are in education. More specifically in...
Dec 8, 2020 | Business Services, Customer Service, Don Buttrey, Management
From My Perspective From My Perspective is the latest guest blog by Don Buttrey, President of Sales Professional Training. We have covered the headlines and some thinking on Customer Relationship Management. Let me wrap it up with these final thoughts. HELP! I’m in...
Sep 15, 2020 | Business Services, Parts, Product Support Selling, Service, Training
Balancing Skills in the Workplace Imagine if you will, it is the middle 1980’s and I am working with a John Deere dealer and we are looking at their Service Department. We were reviewing processes and systems and methods and work flows. We also determined that there...
Sep 8, 2020 | Business Services, Management, Marketing, Parts, Personnel, Product Support Selling, Service, Training
Building the Foundation of Learning Our initial training business was called Quest, Learning Centers. We incorporated Quest in 1992. This is where we first deliberately began building the foundation of learning. Originally our classes spanned fifteen hours, over two...
Sep 7, 2020 | #MarketingMonday, #MondayBlogs, Business Services, Personnel, Training
What Subject Specific Classes Can Do For You Moving from the role of an employee in an equipment dealership to being a consultant was an interesting transition. I started at Hewitt Equipment, the Caterpillar Dealer in Quebec, in March 1969 on a one-year contract....
