Jan 25, 2021 | Customer Service, Don Buttrey, Management, Personnel, Training
Prospecting and Account Penetration Prospecting and Account Penetration: Virtual Selling Tips related to Vital Selling Regimens. By Don Buttrey, President of Sales Professional Training, Inc. For today’s guest blog, Don shares with us the unique challenges of...
Dec 21, 2020 | Customer Service, Don Buttrey, Training
Virtual Selling and Time Management Don Buttrey, President of Sales Professional Training, Inc. is back with a new installment of his CRM Hell series: Virtual Selling and Time Management. Virtual Selling Tips related to Vital Selling Regimens. The virtual world...
Dec 14, 2020 | Customer Service, Don Buttrey, Personnel, Training
Call Reporting Virtual Selling Tips related to Vital Selling Regimens, by Don Buttrey, President of Sales Professional Training, Inc. Today, Don shares with us the importance of Call Reporting in Customer Relationship Management. Let me discuss some items requiring...
Dec 8, 2020 | Business Services, Customer Service, Don Buttrey, Management
From My Perspective From My Perspective is the latest guest blog by Don Buttrey, President of Sales Professional Training. We have covered the headlines and some thinking on Customer Relationship Management. Let me wrap it up with these final thoughts. HELP! I’m in...
Dec 1, 2020 | Customer Service, Don Buttrey, Personnel
It’s Time for Implementation As with everything we do implementation is the critical element to our success. As it’s time for implementation, here are some thoughts for you to consider. HELP! I’m in CRM hell! From my extensive work in training equipment...
Nov 23, 2020 | Customer Service, Don Buttrey, Personnel
CRM and Dealer Executives A new guest blog by Don Buttrey, President of Sales Professional Training. Today, Don shares with us the importance of CRM for Dealer Executives. Customer Relationship Management is a long way from a salesman having his little black book....