Service Making Money
With everything that goes on in a service business it is easy to forget that we also have a responsibility to make money. We have to make money to be able to pay competitive wages to attract and retain talented employees. We have to make money to have available buildings and equipment that allows us to store the parts and have space for the people. We need to make money to be able to provide the most current equipment and training to provide effective and efficient labor.
This program provides you with the understanding of the costs of operating the service business. It exposes you to the means and methods of how to make money. From understanding how the parts pricing systems work. How the prices are structured and the variables and how they are calculated. You will learn their effect on the gross profit. The approach used to derive the price point is based on sales activity, prices and the companies and products with which we must work and compete.
When performing maintenance, or setting rates, the employee needs to understand the impact that their work makes on the profitability of the department and in fact on the dealership as a whole. This class provides all of that.