MCE: Basic Electrical Fundamentals

Basic Electrical Fundamentals

This foundational course provides students with a clear and practical understanding of the basic principles of electricity. Topics covered include electric charge, voltage, current, resistance, and the relationships described by Ohm’s Law. Through simplified explanations and real-world examples, students will develop a solid grasp of how electricity functions in everyday life.

In addition to exploring key electrical concepts, the course takes students through the fascinating history of electricity—from early discoveries by pioneers like Benjamin Franklin and Alessandro Volta to the innovations of Nikola Tesla and Thomas Edison. Understanding this historical context helps students appreciate the development of modern electrical systems and the evolution of technology over time.

HCC: Basic Electrical Fundamentals

Basic Electrical Fundamentals

This foundational course provides students with a clear and practical understanding of the basic principles of electricity. Topics covered include electric charge, voltage, current, resistance, and the relationships described by Ohm’s Law. Through simplified explanations and real-world examples, students will develop a solid grasp of how electricity functions in everyday life.

In addition to exploring key electrical concepts, the course takes students through the fascinating history of electricity—from early discoveries by pioneers like Benjamin Franklin and Alessandro Volta to the innovations of Nikola Tesla and Thomas Edison. Understanding this historical context helps students appreciate the development of modern electrical systems and the evolution of technology over time.

CWI: Basic Electrical Fundamentals

Basic Electrical Fundamentals

This foundational course provides students with a clear and practical understanding of the basic principles of electricity. Topics covered include electric charge, voltage, current, resistance, and the relationships described by Ohm’s Law. Through simplified explanations and real-world examples, students will develop a solid grasp of how electricity functions in everyday life.

In addition to exploring key electrical concepts, the course takes students through the fascinating history of electricity—from early discoveries by pioneers like Benjamin Franklin and Alessandro Volta to the innovations of Nikola Tesla and Thomas Edison. Understanding this historical context helps students appreciate the development of modern electrical systems and the evolution of technology over time.

CAC: Flat Bed CSA

CWI: Flat Bed CSA

With the coming skills gap, now is an exciting time to begin building foundational knowledge for Flat Bed drivers. An often overlooked area in training programs, Flat Bed skills do not have a dedicated professional development pathway.

This comprehensive skills assessment covers the introductory knowledge required in the course of safe operations of Flat Bed trucks. In assessing this position, we have taken a broad overview of the required skills and created a job assessment questionnaire. Industry experts have created this targeted assessment with multiple choice, true/false, or yes/no question selections..

The results from the CSA, Comprehensive Skills Assessment, categorize the skills and knowledge of the individual being assessed, into one of our four levels of accomplishment: Developing, Beginning, Intermediate, and Advanced.

These assessments can be used, in conjunction with background checks and interviews, to screen applicants before they are hired. They should also be used in the annual performance review with each employee. They can even be used as a foundation piece of information related to the wages and salaries paid to the employees. Finally, and this is the genesis of the creation of the comprehensive assessment skills, the assessment has been developed to be used to create a specific employee development program for each employee in the flat bed industry.

LWS: Flat Bed CSA

With the coming skills gap, now is an exciting time to begin building foundational knowledge for Flat Bed drivers. An often overlooked area in training programs, Flat Bed skills do not have a dedicated professional development pathway.

This comprehensive skills assessment covers the introductory knowledge required in the course of safe operations of Flat Bed trucks. In assessing this position, we have taken a broad overview of the required skills and created a job assessment questionnaire. Industry experts have created this targeted assessment with multiple choice, true/false, or yes/no question selections..

The results from the CSA, Comprehensive Skills Assessment, categorize the skills and knowledge of the individual being assessed, into one of our four levels of accomplishment: Developing, Beginning, Intermediate, and Advanced.

These assessments can be used, in conjunction with background checks and interviews, to screen applicants before they are hired. They should also be used in the annual performance review with each employee. They can even be used as a foundation piece of information related to the wages and salaries paid to the employees. Finally, and this is the genesis of the creation of the comprehensive assessment skills, the assessment has been developed to be used to create a specific employee development program for each employee in the flat bed industry.

MCE: Flat Bed CSA

With the coming skills gap, now is an exciting time to begin building foundational knowledge for Flat Bed drivers. An often overlooked area in training programs, Flat Bed skills do not have a dedicated professional development pathway.

This comprehensive skills assessment covers the introductory knowledge required in the course of safe operations of Flat Bed trucks. In assessing this position, we have taken a broad overview of the required skills and created a job assessment questionnaire. Industry experts have created this targeted assessment with multiple choice, true/false, or yes/no question selections..

The results from the CSA, Comprehensive Skills Assessment, categorize the skills and knowledge of the individual being assessed, into one of our four levels of accomplishment: Developing, Beginning, Intermediate, and Advanced.

These assessments can be used, in conjunction with background checks and interviews, to screen applicants before they are hired. They should also be used in the annual performance review with each employee. They can even be used as a foundation piece of information related to the wages and salaries paid to the employees. Finally, and this is the genesis of the creation of the comprehensive assessment skills, the assessment has been developed to be used to create a specific employee development program for each employee in the flat bed industry.

HCC: Flat Bed CSA

With the coming skills gap, now is an exciting time to begin building foundational knowledge for Flat Bed drivers. An often overlooked area in training programs, Flat Bed skills do not have a dedicated professional development pathway.

This comprehensive skills assessment covers the introductory knowledge required in the course of safe operations of Flat Bed trucks. In assessing this position, we have taken a broad overview of the required skills and created a job assessment questionnaire. Industry experts have created this targeted assessment with multiple choice, true/false, or yes/no question selections..

The results from the CSA, Comprehensive Skills Assessment, categorize the skills and knowledge of the individual being assessed, into one of our four levels of accomplishment: Developing, Beginning, Intermediate, and Advanced.

These assessments can be used, in conjunction with background checks and interviews, to screen applicants before they are hired. They should also be used in the annual performance review with each employee. They can even be used as a foundation piece of information related to the wages and salaries paid to the employees. Finally, and this is the genesis of the creation of the comprehensive assessment skills, the assessment has been developed to be used to create a specific employee development program for each employee in the flat bed industry.

CWI: Parts Teleselling

A new reality is approaching.  By now, everyone has been affected by “telemarketing.” Customers and consumers are starting to resist it. That is clear from the laws that are being presented and passed.  Customers want service, and they want customer service calls.  As a result, the rules that are set forth for your telemarketing program should emphasize your wish to have an effective telemarketing program to provide your customer base with high quality customer service. It can be as simple as a word. That word is tele-selling.

Each person has an aura, a reputation in the company or in the market.  This presence is a function of many things: knowledge, personality, the quality of voice, the intangibles of attitude.  It is the feeling of trust that the customer has in the person on the other end of the telephone.  This is a condition that is earned and achieved.  It is not something that can be mandated.

In telephone selling the customer either has called with the need or you are calling to see if there is a need. Yet now we confront the dilemma. Rarely, if ever, has anybody provided training on tele-selling.  This program will provide you with an outline – an approach – to use when selling on the telephone.  This class will provide you with a plan and a structure, and with this structure your tele-selling future can get off to a successful start.

CWI: Parts Best Practices

With standards of performance, we dealt with what it looks like when it is right. With Best Practices we aim for performance excellence. What is it that the most successful dealers are doing to achieve excellence? This is discussed in detail in this program to allow dealers to see optional approaches to processes and systems. From using the telephone as a sales tool, to inventory turnover; from customer retention, to sales per employee everything is discussed.

We cover all aspects of the processes required in a parts business: from dealer business systems, to telephone systems, to warehousing storage systems. People and system productivity and effectiveness are critical in any business today, but this is especially true within the equipment business where the gross margin on the prime products continue to erode. There are many aspects within a parts business that must be covered that can make a significant difference in either cost or market positioning, and which can make the business more competitive.

Process manuals – electronic or paper – and procedures, as well as training methods to employ become critical to the consistent delivery of excellent customer service. How to measure your success in the area of customer satisfaction as well as all operational processes becomes part of this program. Anyone interested in achieving the best possible level of performance within the parts business will gain insight from this class.