Selling Curriculum
Success in sales involves being a successful bridge between a company and it’s existing and potential customers. It isn’t just selling, but also includes problem resolution, offering product and technical support, and excellent communications. These classes will help you develop these skills and enhance your performance.
LWS: Selling Presentation WDC (ENG)The second part of the “becoming a professional salesman” series continues from the first part. All of the various steps in selling are discussed in this webinar, which is the second of two parts. This part deals with the discussions with the customer during the selling process: explaining the benefits, meeting the objections, and closing […]
LWS: Selling Service Making Money WDC (ENG)With everything that goes on in a labor business it is easy to forget that we also have a responsibility to make money. We have to make money to be able to pay competitive wages to attract and retain talented employees. We have to make money to have available buildings and equipment that allows us […]
LWS: Selling Teleselling WDC (ENG)A new reality is approaching. By now, everyone has been affected by “telemarketing.” Customers and consumers are starting to resist it. That is clear from the laws that are being presented and passed. Customers want service, and they want customer service calls. As a result, the rules that are set forth for your telemarketing program […]
LWS: Selling Territory Potential WDC (ENG)One of the true challenges in the parts and service business is to determine the successful penetration of the market: the market capture rates. This is another term used to represent your “market share.” How well you are looking after the needs of the customer is the real question at this point. With this class, […]
LWS: Selling Time Management WDC (ENG)Time is one of the many elements of our lives that we deal with every day. It is one of those elements, however, that does not change. We do not have the ability to add more time to a day. As a result of that fact it is important that we use all of the […]
LWS: Selling What’s Your Why WDC (ENG)It is of critical importance to be able to communicate effectively. In order to be able to communicate effectively means being clear. Clarity is all about understanding and acceptance of what it is that we do and the context within the Company. Many people can tell us what they do. Some people can even tell […]