Congratulations, again, to my daughter Caroline, who has published her second book.  This is the first novel she has published.

I am very, very proud of her, and invite you all to follow Caroline on Twitter, @bellesmots.  You can also read her blog at www.bellesmots2000.com.  Her newest title is called Blessings.  She has listed it on Lulu.com.  She tells me it is a supernatural mystery, and can be a bit scary in parts.  She tells me it should be available on Kindle within the next 48 hours.

Thank you for reading!  The time is now…

 

The link to Caroline’s book:

 

<a href=”https://www.lulu.com/commerce/index.php?fBuyContent=14406473″><img src=”https://static.lulu.com/images/services/buy_now_buttons/en/book_blue.gif?20140121095218″ border=”0″ alt=”Support independent publishing: Buy this book on Lulu.”></a>

Way to go!

To my Chinese friends – Happy New Year.

May the Year of the Horse be good for you and yours.

 

Being entirely honest with oneself is a good exercise

Sigmund Freud

Many of life’s failures are people who did not realize how close they were to success when they gave up.

Thomas Edison

Never confuse a single defeat with a final defeat

F Scott Fitzgerald

 

The time is now…..

Leadership is getting someone to do what they don’t want to do, to achieve what they want to achieve.

Tom Landry

The great and glorious masterpiece of man is to know how to love to purpose.

Michel de Montaigne

Your life is what your thoughts make it.

Marcus Aurelius

 

The time is now…..

The best way to predict the future is to create it.

Peter Drucker

I have failed over and over and over again in my life and that is why I succeed.

Michael Jordan

The highest reward for man’s toil is not what he gets for it, but what he becomes by it.

John Ruskin

The time is now…..

Love is the only force capable of transforming an enemy into a friend.

Martin Luther King, Jr.

Appreciation is a wonderful thing; it makes what is excellent in others belong to us as well.

Voltaire

They conquer who believe they can.

John Dryden

 

The time is now…..

Please note the below.

https://www.aednet.org is the proper domain for the AED regarding the registration for Parts Management Quest training.

I would like to present some challenges to the Product Support professional in the readership.

  • One: Increase the inventory of labor hours available for sale by 25% by December 31, 2014.
  • Two: Increase the Parts Sales Revenue from CUSTOMERS by 15% in real terms.
  • Three: Increase customer retention by 5% points for the 12 months of 2013 and the 12 months of 2014.
  • Four: Increase customer “touches” so that 90% of the active accounts (customer who purchase parts or service) are covered by a sales employee (product support sales or in-store sales personnel)
  • Five: Establish a training plan for each parts and service employee that requires 80 hours of learning per person.
  • Six: Product an absorption rate of a minimum of 100% the old fashioned way. Exclude rentals and cover sales and administration and interest expenses with the net income of parts and service.

This list is a serious challenge but one that needs to be considered and executed.

The time is now.

Dreams are illustrations from the book your soul is writing about you.

Marsha Norman

A shout out to my daughter for her first e-book. Check out Twitter @Bellesmots and you can order her book via lulu.com to support a starting author.

Sow an act, and you reap a habit, sow a habit, and you reap a character, sow a character, and you reap a destiny.

George Dana Boardman

If you can repeat an action or activity for a number of consecutive days it will become a habit. This is useful with resolutions for the New Year.

Experience teaches slowly, and at the cost of mistakes..

James A Froude

 

The time is now…..

The WordPress.com stats helper monkeys prepared a 2013 annual report for this blog.

Here’s an excerpt:

A San Francisco cable car holds 60 people. This blog was viewed about 2,000 times in 2013. If it were a cable car, it would take about 33 trips to carry that many people.

Click here to see the complete report.