The Critical Importance of Measuring… Today’s guest post, The Critical Importance of Measuring the Customer and Employee Experience, is from Ryan Condon. Ryan is the Co-Founder and CEO of SATISFYD. He has grown from a first-time entrepreneur at 24 years-old, to a business leader with 20+ years of software and service experience. Ryan was an […]
The Dramatic Change There has been a dramatic change in leadership, and in teamwork. Collaboration requires an engaged workforce, but only 13 per cent of the world’s workforce is engaged right now. In this working from home mode the current ways of engaging are clearly inefficient. The old approach – engaging people from outside-in through […]
Continuous Improvement and Employee Retention Today’s Guest Blogger has a great deal of wisdom to offer us. Here’s a bit more about Don Shilling, in his own words. Bio My background is what has helped make me so passionate about continuous improvement and employee retention. I grew up in a construction family and worked for […]
Training Is Important! Steve received a degree in Electrical Engineering and then served in the US Navy. He started with Komatsu America 1978. For the next twelve years Steve worked through various equipment sales positions before becoming the Vice President of Parts, Vice President of Service. During this period Steve sat on the board of […]
https://learningwithoutscars.org/wp-content/uploads/2020/07/learning-without-scars-logo-2020.png00learningwithoutscarshttps://learningwithoutscars.org/wp-content/uploads/2020/07/learning-without-scars-logo-2020.pnglearningwithoutscars2020-09-18 21:49:512021-11-16 12:37:15Training Is Important!
How Do We Measure Success? Today we are pleased to introduce to you a valued colleague. Ed Wallace. Ed will share his insights with us from time to time. You will see in his bio that he is an author. I would strongly advise those of you who read and gain new perspectives from books […]
https://learningwithoutscars.org/wp-content/uploads/2020/09/Ed-Wallace-e1645289622318.png200200learningwithoutscarshttps://learningwithoutscars.org/wp-content/uploads/2020/07/learning-without-scars-logo-2020.pnglearningwithoutscars2020-09-17 19:34:302021-11-16 12:37:37How Do We Measure Success?
Balancing Skills in the Workplace Imagine if you will, it is the middle 1980’s and I am working with a John Deere dealer and we are looking at their Service Department. We were reviewing processes and systems and methods and work flows. We also determined that there was a need to review the skills of […]
https://learningwithoutscars.org/wp-content/uploads/2014/08/banner-training-1130x250.jpg2501130learningwithoutscarshttps://learningwithoutscars.org/wp-content/uploads/2020/07/learning-without-scars-logo-2020.pnglearningwithoutscars2020-09-15 20:45:472020-09-15 20:45:47Balancing Skills in the Workplace
The Critical Importance of Measuring…
/in Customer Service, Guest Bloggers, Personnel, Ryan Condon, Training/by learningwithoutscarsThe Critical Importance of Measuring… Today’s guest post, The Critical Importance of Measuring the Customer and Employee Experience, is from Ryan Condon. Ryan is the Co-Founder and CEO of SATISFYD. He has grown from a first-time entrepreneur at 24 years-old, to a business leader with 20+ years of software and service experience. Ryan was an […]
The Dramatic Change
/in Management, Personnel, Training/by learningwithoutscarsThe Dramatic Change There has been a dramatic change in leadership, and in teamwork. Collaboration requires an engaged workforce, but only 13 per cent of the world’s workforce is engaged right now. In this working from home mode the current ways of engaging are clearly inefficient. The old approach – engaging people from outside-in through […]
Continuous Improvement and Employee Retention
/in #MondayBlogs, Don Shilling, Guest Bloggers, Personnel, Training/by learningwithoutscarsContinuous Improvement and Employee Retention Today’s Guest Blogger has a great deal of wisdom to offer us. Here’s a bit more about Don Shilling, in his own words. Bio My background is what has helped make me so passionate about continuous improvement and employee retention. I grew up in a construction family and worked for […]
Training Is Important!
/in Guest Bloggers, Personnel, Steve Day, Training/by learningwithoutscarsTraining Is Important! Steve received a degree in Electrical Engineering and then served in the US Navy. He started with Komatsu America 1978. For the next twelve years Steve worked through various equipment sales positions before becoming the Vice President of Parts, Vice President of Service. During this period Steve sat on the board of […]
How Do We Measure Success?
/in Ed Wallace, Guest Bloggers, Personnel/by learningwithoutscarsHow Do We Measure Success? Today we are pleased to introduce to you a valued colleague. Ed Wallace. Ed will share his insights with us from time to time. You will see in his bio that he is an author. I would strongly advise those of you who read and gain new perspectives from books […]
Balancing Skills in the Workplace
/in Business Services, Parts, Product Support Selling, Service, Training/by learningwithoutscarsBalancing Skills in the Workplace Imagine if you will, it is the middle 1980’s and I am working with a John Deere dealer and we are looking at their Service Department. We were reviewing processes and systems and methods and work flows. We also determined that there was a need to review the skills of […]