Socrates Says

Upcoming Webinar Notice October 28th and October 29th Don’t miss any of the four webinars being offered on Parts Operations.  TeleSelling: learn how to grow your parts business. From market segmentation to using the phone as a customer service tool this webinar has it all. Basic Inventory Control: the more we know about managing the parts inventory […]

“Do one thing every day that scares you.” Eleanor Roosevelt   “We are what we pretend to be, so we must be careful about what we pretend to be.” Kurt Vonnegut   “When we love, we always strive to become better than we are. When we strive to be better than we are, everything around […]

A quick update for our readers: Tomorrow we offer two Service Management webinars! 10/22/14 9:00 a.m. PST – Labor Rates 10/22/14 12:00 p.m. PST – Service Organization These webinars offer a streamlined, convenient, transmission of information to managers, supervisors, and staff within the Service Department across the Capital Goods industry. Please visit www.learningwithoutscars.org to register […]

“He who has a why to live can bear almost any how.” Friedrich Nietzsche   “Along with success comes a reputation for wisdom.” Euripides   “The art of leadership is saying no, not saying yes. It is very easy to say yes.” Tony Blair   From the annals of Slee Says – “what would you […]

We are introducing a new area for our blog. We are asking experienced Industry professionals to write on a subject that they think would be of interest to our followers. Today, I am introducing Bill Pyles. Bill has 40 plus years in the OEM product support arena. He worked for Caterpillar, Komatsu and John Deere […]

“Leadership is the capacity to translate vision into reality.” Warren G Bennis   “The significance of a man is not in what he attains but in what he longs to attain.” Kahlil Gibran   “Experience is the child of thought and thought is the child of action.” Benjamin Disraeli   From the annals of Slee […]