Socrates Says

The only true failure in life is not to be true to the best one knows. Buddha Success is that old ABC – ability, breaks, and courage. Charles Luckman Hope is like the sun which, as we journey toward it, casts the shadow of our burden behind us. Samuel Smiles   The time is now…..

Once again I had the privilege of providing an educational session for the NTEA. The subject matter was Parts & Service Marketing: Making a Difference. The dramatic changes that have taken place over the past ten years, and those ahead, demand a more professional, productive and profitable Product Support Operation. To support the realization of this Parts and […]

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Now that 2014 is well underway I have finally settled on the theme for my work this year. Change the game….. don’t just compete. For too long too many of us have been selling price not value For too long too many of us have been continuing to do what we have always done For too […]

Our lives begin to end the day we become silent about things that matter. Martin Luther King The secret of success is constancy of purpose. Benjamin Disraeli Tough times never last, tough people do. Robert Schuller   The time is now…..

We have just completed the Unit I classes for Parts Management and Service Management in Dallas. It was a lively four days of debate and discussion. I have enjoyed the time and I feel confident that the attendees will have success implementing many of the things they learned. One thing is clear. To succeed in anything […]