Socrates Says

I would like to present some challenges to the Product Support professional in the readership. One: Increase the inventory of labor hours available for sale by 25% by December 31, 2014. Two: Increase the Parts Sales Revenue from CUSTOMERS by 15% in real terms. Three: Increase customer retention by 5% points for the 12 months of […]

Dreams are illustrations from the book your soul is writing about you. Marsha Norman A shout out to my daughter for her first e-book. Check out Twitter @Bellesmots and you can order her book via lulu.com to support a starting author. Sow an act, and you reap a habit, sow a habit, and you reap […]

The WordPress.com stats helper monkeys prepared a 2013 annual report for this blog. Here’s an excerpt: A San Francisco cable car holds 60 people. This blog was viewed about 2,000 times in 2013. If it were a cable car, it would take about 33 trips to carry that many people. Click here to see the […]

Twenty years from now you will be more disappointed by the things that you didn’t do than by the ones you did do. So throw off the bowlines. Sail away from the safe harbor. Catch the trade winds in your sails. Explore. Dream. Discover. Mark Twain Tomorrow is the first blank page of a 365-page […]

To each and every one of you I extend my best wishes for you professionally and personally for 2014. May all your expectations and dreams be realized. The time is now.

Success is a science; if you have the conditions, you get the results. Oscar Wilde Success is the sum of small efforts, repeated day in and day out. Robert Collier The art of communication is the language of leadership. James Humes   The time is now…..