Socrates Says

Teachers open the door but you must walk through it yourself. Chinese Proverb   Don’t cry because it’s over. Smile because it happened. Dr. Seuss   A fall into a ditch makes you wiser. Chinese Proverb

Telematics brings technology to our service business. For decades we have struggled with a declining market share of labor on construction, mining, forestry and light industrial equipment. In my experience this started accelerating in the early 1970’s. At the end of WWII most of the equipment manufacturers were specialists. There were tractor companies and loader […]

Why do your customers buy from you? What makes your customers loyal to you? Without the answers to these two simple questions you really don’t know how to either grow your business or protect it. What is it that makes your customers buy from you? Everything you sell in your parts business is available from […]

What happened to the days of mentoring new employees? Have you mentored anyone? How about career development? How about being a model for your team? Somehow we seem to have strayed from what works. Management is a privilege. It is also a burden. As a manager you have the opportunity to make a difference in […]

Life may not be the party we hoped for, but while we are here we should dance. Anonymous   A goal without a plan is just a wish. Anonymous   It is best to rise from life as from a banquet, neither thirsty nor drunken. Aristotle

There has been a conflict within several suppliers regarding stock orders. Should we offer daily stock orders? Should we allow stock orders weekly or some other frequency? Let’s examine the basics. The lead time, the replenishment of an inventory, contains in it the time that exists between stock order cycles.  If the stock orders happen […]