All students who take a Subject Specific class are eligible to earn 0.5 of a Continuing Education Credits (CEU).
You must score 80% or higher to obtain a passing mark for the class. This completion entitles you to receive a certificate of achievement. This certificate will also highlight the number of CEU’s you have earned.
Selling Skills Part Two
Presentations in the world of parts and service sales are truly a lost art. Rarely does a Parts and Service Salesman go to a customer and make a presentation on a product or service that they are offering. Yet this is a skill and call type that needs to be developed if we are to […]
Education Version 3.1
Last week I met a wonderful enlightened man. (I don’t mean to sound arrogant with that start but he was a breath of fresh air) He is running a store for a construction equipment dealership. We were talking about books and learning and he gave me two wonderful gifts. The first was TED.com. Please check […]
The answer to the question is….
The question that most of you thought of when during the afternoon discussion between the supervisor and the technician the technician says he is not going to finish all the work that you gave him to do today is “why not.” That is not the right question. You are all thinking like production managers from […]
Labor Efficiency Anew
Many ask the question “how can I get technicians to be more efficient with their labor hours”. I suggest that having proper supervision is the best way to get each and every technician to be more efficient. Imagine if you will that you had one good supervisor for every eight shop technicians. (I know that […]
Words of Wisdom #6
Sleeism #6 What would you do when no one is looking? That is morals and that is character. All of us have a darker side. Variable shades of grey perhaps. The true test of character is what you do when no one is looking. How do you stack up? The time is now.
Friday Filosophy #5
A fall into a ditch makes you wise. Chinese Proverb Life is not about waiting for the storm to pass. It is about learning to dance in the rain I can accept failure. Everyone fails at something. But I can’t accept not trying. Michael Jordan