All students who take a Subject Specific class are eligible to earn 0.5 of a Continuing Education Credits (CEU).
You must score 80% or higher to obtain a passing mark for the class. This completion entitles you to receive a certificate of achievement. This certificate will also highlight the number of CEU’s you have earned.
Entry Level Technician Needed
Entry Level Technician Needed Guest writer Bill Pyles tackles more staffing shortages (hint: it’s not just teachers and nurses) in today’s blog post, “Entry Level Technician Needed.” Most segments of the country are enjoying growth in the construction area, which translates to growth among construction equipment dealerships and other companies. A couple of challenges for […]
Unbiased Customer Feedback
Unbiased Customer Feedback Today, guest writer Alex Kraft explores customer comments in this blog post on the importance of unbiased customer feedback. Customer surveys are all the rage these days. I wouldn’t be surprised if the kid’s lemonade stands down the street started texting a survey after each purchase made. I had a recent positive […]
If You Don’t Do It, Who Will?
If You Don’t Do It, Who Will? Curriculum designer Caroline Slee-Poulos brings this week’s post on Lifelong Learning with “If You Don’t Do It, Who Will?” If You Don’t Do It, Who Will? I’m sure we have all heard the quote “If not you, who? If not now, when?” attributed to both Theodore Roosevelt and […]
Friday Filosophy v.09.02.2022
Friday Filosophy v.09.02.2022 Founder Ron Slee shares quotes and words of wisdom from Winston Churchill in Friday Filosophy v.09.02.2022. Sir Winston Leonard Spencer Churchill, KG, OM, CH, TD, DL, FRS, RA (30 November 1874 – 24 January 1965) was a British statesman, soldier and writer who served as Prime Minister of the United Kingdom from 1940 to 1945, during the Second World War, and again from 1951 […]
The Importance of “Professionalism” in Recruiting and Retaining Excellent Technicians
The Importance of “Professionalism” in Recruiting and Retaining Excellent Technicians Guest writer Steve Johnson addresses the important issue of hiring and retaining employees in this week’s post, “The Importance of ‘Professionalism’ in Recruiting and Retaining Excellent Technicians.” Finding good people and employee retention have for years been tough, relevant issues in the equipment industry, especially […]
Can You Improve Your Employees’ Psychological Income?
Can You Improve Your Employees’ Psychological Income? Guest writer Floyd Jerkins continues his series on customer service with part 3: Can You Improve Your Employees’ Psychological Income? One of the most profound human characteristics centers around our need to be appreciated. When we are in a relationship where we feel appreciated and valued, our self-esteem […]