All students who take a Subject Specific class are eligible to earn 0.5 of a Continuing Education Credits (CEU).
You must score 80% or higher to obtain a passing mark for the class. This completion entitles you to receive a certificate of achievement. This certificate will also highlight the number of CEU’s you have earned.
The Digital Dealership: Metrics Are NOT Integrated Data
The Digital Dealership: Metrics Are NOT Integrated Data Guest writer Mets Kramer debriefs us on this year’s AED Summit, and continues to explore the Digital Dealership with a look at how metrics are not integrated data. This year I attended the AED Summit and again spoke on the Topic of the Digital Dealership. Before going, […]
The Evolution of Business Owners
The Evolution of Business Owners Change is just one inevitability in life. Guest writer Floyd Jerkins walks us through just one change in his piece on the evolution of business owners. It is quite rare for a dealership to be able to adequately plan succession in the ranks of their mid-management staff. So often, a […]
Friday Filosophy v.02.04.2022
Friday Filosophy v.02.04.2022 Elizabeth II (Elizabeth Alexandra Mary; born 21 April 1926) is Queen of the United Kingdom and 14 other Commonwealth realms. Elizabeth was born in Mayfair, London, as the first child of the Duke and Duchess of York (later King George VI and Queen Elizabeth). She was educated privately at home and began to undertake public duties during the Second World War, serving in the Auxiliary […]
Likes and Dislikes
Likes and Dislikes Founder and Managing Member Ron Slee talks about the significance of like and dislikes when highlighting the ways we listen to our customers. We Listen to our Customers. We are all in the customer service business. Everyone that I know and have worked with is in a constant state of asking for […]
Introducing Our Colleague Alex Kraft
Introducing our Colleague Alex Kraft Our new guest writer Alex Kraft Started as an equipment salesperson for Flagler Construction Equipment (Volvo heavy dealer in Florida) in 2004. He worked in various positions at Flagler, ultimately serving as Chief Operating Officer from 2017 to early 2020 when Flagler was sold to Alta Equipment Company. Alex started Heave in July 2020. […]
Incentives
Incentives Tonight brings us another guest post from Steve Day. The former Vice President of Tractor and Equipment, Steve is discussing incentives, and how they can drive your growth in your business. Incentives Can Drive Growth For the majority of my career, I believed that a paycheck was a pretty good incentive for doing your […]