2017 has been an eventful year for us.
We have been very busy.
The product offerings are filling out. We will have more individual subject specific classes (Learning On Demand – LOD) than anyone in our Industry. We introduced Job Function Specific Programs (Planned Specific Programs – PSP) this year and have ten available currently. We also have introduced the Virtual Classroom – VCR series which allows each employee within the Parts and Service groups to develop and obtain all the knowledge required to work effectively. Our foundation, management and supervisory training, we now call the Planned Learning Programs – PLPs. We are excited about all of these programs. We are well along the road to obtaining International Association for Continuous Education Training certification. We have created over five hundred minutes of film clips which we add to our learning programs to provide dynamism. We have opened a Vimeo Channel which contains some of our film clips as a “taste treat” for companies and individuals who are interested in seeing for themselves our style and content. And importantly, we introduced Socrates our mascot to the world.
Our goal is to provide you with the learning tools to allow your employees to become the best that they can be.
Let’s turn to your employees and their personal development. What is your goal for them? What is their goal, personally? What is their purpose in their job or their career? What is the purpose of your business? Surveys clearly indicate that people want to work for companies that have a clear purpose. Clarity of purpose is not that common in businesses today. In America surveys tell us that over 80% of business fails to achieve their strategy. This failure in achievement is caused by lack of clarity. 95% of employees cannot state the strategy of the business.
There are a few truths to be exposed.
- Know your goals and what can be achieved.
- Have clear targets but recognize they are constantly moving.
- Don’t let technology take over – business is very personal
- Seek common ground with your market and customers
- Constantly be doing research
- Celebrate your successes don’t be afraid to be good.
- Be extremely visible
- Make it personal
- Seek outside opinions
- Keep it simple.
Skilled people are strong in building and maintaining relationships with your customers. They are your heroes. Let’s not forget to invest in their continuing education.
The time is now.