Leadership in the New Reality

 

 

Last week I had the pleasure of meeting Lt. General Russel L. Honore U.S. Army Retired. He talked specifically about “Leadership in the New Normal” and “Don’t Get Stuck on Stupid.” Both of those subjects triggered thoughts and memories. (You can get both subjects as books)

After the disaster of 911 in the United States I gave talks at associations and dealer meetings around North America and Europe on what I called “The New Reality.” These talks were met with mixed reviews, some positive and others not so much. Let me take a deeper dive into why we had different views with a quote from George Friedman. “The mortal enemies of intelligence are time and wishful thinking.”

The New Normal the General is asking us to consider consists of some of the amazing changes we have seen in our world over the past twenty years; the nearly instantaneous transmission of information, the extreme population densities we are experiencing in cities, the extraordinary interconnectedness and mutual dependence of business; the rise of terrorism, and the growing ranks of the poor.

I ask often, with the trillions of dollars spent on technology over the past two decades, how much has been spent on sociology to understand what people will be going through with Robotics, Artificial Intelligence, Virtual Reality and Autonomous Vehicles.

The New Reality from my perspective involves our ability to attract and retain talented employees from an ever-declining working population and the generational differences between the “Baby Boomers” and “Millennials.”

This is where I ask people to consider what we call “Sacred Cows.”

At the start of every classroom training session I have conducted over the past fifty years I have asked for three definitions.

  • What is the definition if Ignorance?
  • What is the definition of Stupidity?
  • What is the definition of Insanity?
  • Ignorance is not knowing what to do.
  • Stupidity is knowing what to do but not doing it.
  • Insanity is continuing to do what you have always done and expecting different results.

This takes me to the core of my work today. Everyone needs to be constantly investing their time in improving themselves professionally and personally. If you don’t continue to adapt to this new reality you will become irrelevant. Is that something that you aspire to?

The Time is Now.

Virtual Classroom – The VCR Programs

For those of you following this blog or students of our classes, you are well aware of our offerings. The LOD – Learning On Demand which is a series of subject specific classes. These are the building blocks for all of our learning programs. Then there is the job specific series of classes, the PSP Planned Specific Programs. Next is the leadership series within the PLP Planned Learning Programs. Finally, we come to the Virtual Classroom Programs the VCR’s.

We announced last year that the VCR programs would be kicked off in 2020. Well here we are. In April we will be delivering on our promise and put the VCR programs into the market.

Each VCR consists of five subject classes. There are three levels of these programs. This is for up and coming employees, people who can offer more than the traditional employee. The “fast track” employees. Their learning is rounded out with a PLP on Final Staging. Watch our short video below explaining this exciting program.

The Time is now.

 

 

Goals – Passion – Struggles

Recently, I had the pleasure of meeting a gentleman by the name of Ed Wallace. He is he author of many books as well as being on the faculty of Drexel’s LeBow College of Business and Villanova University’s Human Resources Master’s Program.

In his book “Business Relationships That Last” he talks about five steps to transform contacts into high-performing relationships. It is a great read.

In it he talks about GPS. No, not the type in your car or on your telephone, GPS in your relationships with people. He is telling us that if you are perceived by people, your customers, your co-workers, your family and friends, to be interested in and helping them deal with their goals and passions and struggles you are on the way to building a strong relationship with them. There is a problem with this though isn’t there? People generally will not share their goals, passions and struggles. They have to have developed trust with you first.

You develop trust in how you communicate with them and how you are as a person. Do you care about them? Do you listen to them when they are talking? No, I mean LISTEN to them not just hearing them. It is about who you are as a person. Are you capable in what you do, your competence? Are you credible? Do you know what it is that you are talking about and are you believable? These are very simple attributes that I am sure each of you have in a large quantity.

Read the book, have a fresh look then at how you operate. It will be worth your while. You will be building better relationships every day. You will be more conscious of how you are being with others. That is a terrific beginning, isn’t it?

The Time is Now.

Continual Individual Employee Development

One of the challenges we face as a society today, which is in my opinion the most daunting of all, is the ability that we have, as employers, to find, attract, hire and retain talented employees.

As an employee in this environment there are also serious challenges. The world is changing at a rate that is unprecedented. When I was in University, I took a class in number theory as part of my major in mathematics and physics. That was my first year. At the same time, in California, children in grade school were being taught the same theory. It was obvious then that I had a head start of roughly ten years.

In the STEM learning programs in the schools today changes are even more rapid. With Artificial Intelligence, Artificial Realties, 5G networks, data streaming and data analytics, autonomous transportation, and the like the younger generations today are confronted with the truth that their learning, their formal schooling, is not going to last through their lifetime like it has been so far.

The need for each individual to continue to learn, and grow, and read, is paramount. Further we will need to have a second cycle through “schools.” This is leading to more “internet based” learning programs. There will be many changes to deal with in business. This is the truth of this “New Reality.”

Each individual employee’s ability to adapt and overcome challenges will become more critical than at any time in history. Welcome to the new year, 2020, and even more importantly welcome to the new decade.

The Time is Now