Counter and Telephone Sales

Note

**** Class recommendations as based on your Assessment Score ****

You can purchase INDIVIDUAL classes @ $149/each

0.5 CEU per class based on eligibility

Save $96 when purchasing a BUNDLE @ $500

2 CEU’s per bundle based on eligibility

Developing

(Assessment: Up to 30%)

Classes: Telleselling, Overcoming Objections, Warehousing, Instore Merchandising

Developing

(Assessment: 31% to 50%)

Classes: The Art of the Possible, Change, Preparation, Presentation

Beginning

(Assessment: 51% to 65%)

Classes: Campaigns & Promotions, Buyers Needs, Make It Matter, Delivery Systems

Beginning

(Assessment: 66% to 75%)

Classes: Customer Retention, Inventory Control, Standards of Performance, Customer Loyalty

Intermediate

(Assessment: 76% to 83%)

Classes: Purchasing & Expediting, Parts Marketing, Market Segmentation, Basic Finance

Intermediate

(Assessment: 84% to 90%)

Classes: Market Coverage, Making Money, Leadership, Best Practices

Advanced

(Assessment: 91% to 96%)

Classes: Balanced Scorecard, Market Strategy, Market Capture, Territory Potential

Advanced

(Assessment: 96% and up)

Classes: Pricing, Basic Management, Time Management, Coaching/Mentoring