Domain Correction

Please note the below.

https://www.aednet.org is the proper domain for the AED regarding the registration for Parts Management Quest training.

Product Support Goals for 2014

I would like to present some challenges to the Product Support professional in the readership.

  • One: Increase the inventory of labor hours available for sale by 25% by December 31, 2014.
  • Two: Increase the Parts Sales Revenue from CUSTOMERS by 15% in real terms.
  • Three: Increase customer retention by 5% points for the 12 months of 2013 and the 12 months of 2014.
  • Four: Increase customer “touches” so that 90% of the active accounts (customer who purchase parts or service) are covered by a sales employee (product support sales or in-store sales personnel)
  • Five: Establish a training plan for each parts and service employee that requires 80 hours of learning per person.
  • Six: Product an absorption rate of a minimum of 100% the old fashioned way. Exclude rentals and cover sales and administration and interest expenses with the net income of parts and service.

This list is a serious challenge but one that needs to be considered and executed.

The time is now.

Friday Filosophy v2014-01

Dreams are illustrations from the book your soul is writing about you.

Marsha Norman

A shout out to my daughter for her first e-book. Check out Twitter @Bellesmots and you can order her book via lulu.com to support a starting author.

Sow an act, and you reap a habit, sow a habit, and you reap a character, sow a character, and you reap a destiny.

George Dana Boardman

If you can repeat an action or activity for a number of consecutive days it will become a habit. This is useful with resolutions for the New Year.

Experience teaches slowly, and at the cost of mistakes..

James A Froude

 

The time is now…..

2013 in review

The WordPress.com stats helper monkeys prepared a 2013 annual report for this blog.

Here’s an excerpt:

A San Francisco cable car holds 60 people. This blog was viewed about 2,000 times in 2013. If it were a cable car, it would take about 33 trips to carry that many people.

Click here to see the complete report.

WH Filosophy v1.18

Twenty years from now you will be more disappointed by the things that you didn’t do than by the ones you did do. So throw off the bowlines. Sail away from the safe harbor. Catch the trade winds in your sails. Explore. Dream. Discover.

Mark Twain

Tomorrow is the first blank page of a 365-page book. Write a good one.

Brad Paisley

Cheers to a new year and another chance for us to get it right.

Oprah Winfrey

The journey is the reward.

Steve Jobs

Celebrate what you want to see more of.

Tom Peters

 

Thanks Bill

The time is now.

 

Out with 2013 and in with 2014

To each and every one of you I extend my best wishes for you professionally and personally for 2014. May all your expectations and dreams be realized.

The time is now.

Friday Filosophy v2013-52

Success is a science; if you have the conditions, you get the results.

Oscar Wilde

Success is the sum of small efforts, repeated day in and day out.

Robert Collier

The art of communication is the language of leadership.

James Humes

 

The time is now…..

Friday Filosophy v2013-51

Success comes before work only in the dictionary.

Author Unknown

Adversity is the touchstone of friendship.

French Proverb

Leadership has been defined as the ability to hide your panic from others.

Author Unknown

 

The time is now…..

Friday Filosophy v2013-50

The secret of success in life is for a man to be ready for his opportunity when it comes.

Benjamin Disraeli

I was never afraid of failure, for I would sooner fail than not be among the best.

John Keats

Nobody cares how much you know, until they know how much you care.

Teddy Roosevelt

 

The time is now…..

Friday Filosophy v2013-49

Be true to your work, your word, and your friend.

Henry David Thoreau

It takes a lot of courage to show your dreams to someone else.

Erma Bombeck

What you get by reaching your destination is not nearly as important as what you will be come by reaching your destination.

Zig Ziglar

 

The time is now…..