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Thoughts on our Resources I don’t know if you have noticed but we have been quite busy over the past few months. I wanted to bring it to your attention and provide you with some suggestions going forward. As you know at Learning Without Scars, we have three purposes and main goals. To transfer wisdom […]
Reading is so much more than an enjoyable pastime. Reading can broaden the foundation we use to build our knowledge, taking our learning to the next level. Tonight, quickly, I want to share with you all that we have resources available. For quick bites, if you’re pressed for time, we have an entire library of […]
Why Aren’t Customers Working with You? Check Your Geographic Market. Equipment dealers will never be able to work with every single potential customer that their marketing targets or that their sales team pursues. But if you are having trouble converting prospects who otherwise seem like a perfect customer for your business, then the problem might […]
A Paper by Ron Slee and Steve Johnson What are Continuing Education Units (CEU)? Pivotal Professional Development Role. In 1968, a group of individuals in the United States recognized that no standard means existed to quantify continuing education and training, one of the fastest growing segments of education in the workplace. Adult learners participating in […]
Guest writer Debbie Frakes encourages readers to keep track of customer activity in order to have a clear picture of your business in “Do You Know What Your Customers Are Purchasing From You? To better understand your business and your customers, you have to take a close look at what they are buying from you […]
The Skilled Workforce Future: Stakeholder Capitalism vs. Shareholder Priority Guest writer Ed Gordon returns this week with a forward-focused blog, “The Skilled Workforce Future: Stakeholder Capitalism vs. Shareholder Priority.” The United States is in the midst of a severe skilled labor shortage. Wage inflation is also rising. A growing body of evidence points to the […]
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Customer Excellence Through Operational Excellence Guest writer Troy Ottmer walks us through the holy grail of customer loyalty: “Customer Excellence Through Operational Excellence.” Achieving Customer Excellence is the holy grail for businesses. While everyone strives for it, the path to achieving it remains elusive for many. Why? Because they often misinterpret its meaning. Customer excellence […]