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Thoughts on our Resources I don’t know if you have noticed but we have been quite busy over the past few months. I wanted to bring it to your attention and provide you with some suggestions going forward. As you know at Learning Without Scars, we have three purposes and main goals. To transfer wisdom […]
Reading is so much more than an enjoyable pastime. Reading can broaden the foundation we use to build our knowledge, taking our learning to the next level. Tonight, quickly, I want to share with you all that we have resources available. For quick bites, if you’re pressed for time, we have an entire library of […]
In every successful service organization, rework serves as an important indicator of operational effectiveness and customer satisfaction. While often viewed simply as a cost of doing business, rework is actually a valuable measurement of service quality that provides opportunities for continuous improvement throughout the dealership. Understanding Rework Rework occurs whenever a task must be performed […]
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This course provides a comprehensive overview of the requirements for transporting over-dimensional loads safely and in compliance with regulations. Learners will gain an understanding of proper signage, lighting, and flagging requirements to ensure visibility and safety during transport. The course also covers how to read and interpret permits, including route restrictions, time limitations, and special […]
This course provides a comprehensive overview of the requirements for transporting over-dimensional loads safely and in compliance with regulations. Learners will gain an understanding of proper signage, lighting, and flagging requirements to ensure visibility and safety during transport. The course also covers how to read and interpret permits, including route restrictions, time limitations, and special […]
A healthy equipment dealership requires more than only taking care of existing customers. Retention is critical for your business, but you also need a steady and reliable flow of new prospects coming through the door. Without that, any customers that you lose over time, whether from retirement, closures, or to the competition, cannot be replaced. […]
In today’s complex business environment, the importance of building strong supplier relationships cannot be overstated. A robust and strategic supplier relationship management (SRM) approach forms the backbone of a supply chain that is efficient, reliable, and adaptive to changing market conditions. Companies that prioritize long-term partnerships with their suppliers can reap benefits far beyond timely […]
In today’s complex business environment, the importance of building strong supplier relationships cannot be overstated. A robust and strategic supplier relationship management (SRM) approach forms the backbone of a supply chain that is efficient, reliable, and adaptive to changing market conditions. Companies that prioritize long-term partnerships with their suppliers can reap benefits far beyond timely […]
The heavy equipment industry has a way of sticking with you. Years ago, I had the opportunity to serve as Vice President of Human Resources at Kirby-Smith Machinery. Like many good stories in this industry, that chapter started with relationships – specifically, being introduced to Ron Slee, someone whose leadership, industry knowledge, and commitment to […]