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Results for "Resources"
About
Ron Slee Hi, I'm Ron! I am a third-generation educator and it is easy to say that teaching and training is in my blood! Ron’s career began in coaching and continued through his work at McGill University, where he built the foundation for the professional focus he...
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Innovative Solutions for Lifelong Learning Your Path to Success Begins Here! • Anytime • Anywhere • 24/7/365 LWS and IEDA Education Partnership Learning Without Scars and the Independent Equipment Dealers Association (IEDA) are pleased to announce our new partnership...
Rework: A Critical measure of Service Quality
In every successful service organization, rework serves as an important indicator of operational effectiveness and customer satisfaction. While often viewed simply as a cost of doing business, rework is actually a valuable measurement of service quality that provides...

LWS: 9 FSSG ITF Section 8 – Part 1 Lecture (ENG)
This course provides a comprehensive overview of the requirements for transporting over-dimensional loads safely and in compliance with regulations. Learners will gain an understanding of proper signage, lighting, and flagging requirements to ensure visibility and...

LWS: 09 FSSG ITF Section 8 – Part 1 Lecture (ENG)
This course provides a comprehensive overview of the requirements for transporting over-dimensional loads safely and in compliance with regulations. Learners will gain an understanding of proper signage, lighting, and flagging requirements to ensure visibility and...
Lead Generation Should be a Top Priority for Equipment Dealers
A healthy equipment dealership requires more than only taking care of existing customers. Retention is critical for your business, but you also need a steady and reliable flow of new prospects coming through the door. Without that, any customers that you lose over...

LWS: Supplier Relationship Management (ENG)
In today’s complex business environment, the importance of building strong supplier relationships cannot be overstated. A robust and strategic supplier relationship management (SRM) approach forms the backbone of a supply chain that is efficient, reliable, and...

LWS: Supplier Relationship Management (ENG)
In today’s complex business environment, the importance of building strong supplier relationships cannot be overstated. A robust and strategic supplier relationship management (SRM) approach forms the backbone of a supply chain that is efficient, reliable, and...
A Familiar Industry, A New Chapter
The heavy equipment industry has a way of sticking with you. Years ago, I had the opportunity to serve as Vice President of Human Resources at Kirby-Smith Machinery. Like many good stories in this industry, that chapter started with relationships - specifically, being...