Showing 1-23 of 23 Books
Flight of the Buffalo
Flight of the Buffalo presents a management program that encourages employee leadership – which the authors believe today’s companies must...
The Ten Commandments of Success
With new millionaires being made with amazing frequency and people from all walks of life investing in the stock market,...
The Service Profit Chain
In this pathbreaking book, world-renowned Harvard Business School service firm experts James L. Heskett, W. Earl Sasser, Jr. and Leonard...
The Ownership Quotient
Heskett, Sasser, and Wheeler extend the service-profit chain to include customer and employee “owners.” The lifetime value of a customer-owner...
The EVA Challenge
This detailed “how-to” guide represents the second phase in the “EVA Revolution,” showing executives around the world how to customize...
A Sense of Urgency
In his international bestseller “Leading Change,” Kotter provided an action plan for implementing successful transformations. Now, he shines the spotlight...
First, Break All the Rules:...
The greatest managers in the world seem to have little in common. Yet despite their differences, great managers share one...
Go Put Your Strengths to...
Research data show that most people do not come close to making full use of their assets at work –...
Six Sigma
The extraordinary breakthrough management program – heralded by GE, Motorola, and AlliedSignal – that is sweeping corporate America with its...
The Brains Way of Healing
In The Brain That Changes Itself, Norman Doidge described the most important breakthrough in our understanding of the brain in 400...
Balanced Scorecard Diagnostics
Presenting the next step for balanced scorecard implementation, Balanced Scorecard Diagnostics provides a step-by-step methodology for analyzing the effectiveness of...
Balanced Scorecard Step-by-Step
Sharing his extensive experience in developing Balanced Scorecards for Fortune 500, public sector, and not-for-profit organizations, Paul Niven takes you...
Alignment
Most organizations consist of multiple business and support units, each populated by highly trained, experienced executives. But often the efforts...
The Balanced Scorecard
More than just a measurement system, the Balanced Scorecard is a management system that can channel the energies, abilities, and...
The Strategy-Focused Organization
Drawing from over 20 case studies – including Mobil, CIGNA, and AT&T Canada – the authors illustrate how pioneering companies...
EVA and Value-Based Management
Economic Value Added (EVA) and Value Based Management (VBM) are today’s hottest management buzzwords. But written information has often been...
Start With Why
In 2009, Simon Sinek started a movement to help people become more inspired at work, and in turn inspire their...
Together is Better
Life is a series of choices. Do we go left or right? Jump forward or hold back? Sometimes our choices...
Find Your Why
I believe fulfillment is a right and not a privilege. We are all entitled to wake up in the morning inspired to go to...
Leaders Eat Last
Imagine a world where almost everyone wakes up inspired to go to work, feels trusted and valued during the day,...
Leaders Eat Last
In this revelatory new book, Simon Sinek offers a framework for leading with an infinite mindset. On one hand, none...
The New Science of Radical...
Dr. Sunnie Giles is a new generation expert on radical innovation who takes the mystery out of what radical innovation...
Tools of Titans
This book contains the distilled tools, tactics, and ‘inside baseball’ you won’t find anywhere else. It also includes new tips...