On Tuesday, 5/12/2015, we are presenting our two “Make It Matter” webinars.
At 9:00 a.m. PST we have PTS-WE-U13: our Parts Management – Make It Matter program.
At 11:00 a.m. PST we have SER-WE-U13: our Service Management – Make It Matter program.
These webinars address the two most important questions we must answer in our Capital Goods Business: What do you provide? What do you do? The answers are not as simple as they appear to be. Everything we do has a profound impact on our customers, suppliers, coworkers, and other stakeholders. This webinar will present information on how to differentiate yourself within your business, and for your customers.
In other news, we have just released our second Self-Study program, this time for Service Management. Please learn more about these programs under the Self-Study tab on our website. The Foundation is now available for both Parts Management and Service Management.
The time is now.