Socrates Says

Who are you?  One of the networks I follow poses questions often. The most recent question was “What’s the #1 thing you have learned this year?  The problem I have with the question is that I am continually learning. I am a very curious man and not a big fan of the status quo. However, […]

Leaders With Skills and Knowledge – the PLP. We started our journey of assisting in employee development in the early 1990s with the management training programs we developed for the Parts and Service Teams. We created two-day classroom programs for executives, management, supervision and first line team leaders. These classes focused on operations, finance, selling […]

The Infinite Game – Simon Sinek Branch Operations. In most dealerships the senior management structures are similar. There is a President, perhaps a CEO, in larger dealers a COO, followed by the Departmental Executives. There are numerous customer facing functions, and support facing functions. The “Executives” focus on goals and objectives and market share. That […]

Focusing on the Job – the PSP program. Continuing to define and describe what we do at Learning Without Scars takes us to our position of providing a pathway for employee development at their individual job functions. Most Industry and Wholesaler Learning Programs are focused on parts product training and department management. At the AED […]

Building Blocks – the LOD program. Last week we gave you an update on “Where Are We Now” with Learning Without Scars. This week we show you our Learning On Demand product – LOD. This is our learning structure which uses “building blocks.” Learning On Demand is a subject specific class, there are currently 81 […]

“Ignoring America’s Talent Desert Won’t Solve the Problem!”   Reports of talent shortages continue to proliferate: The National Association of Manufacturers reported an all-time record high of over 500,000 vacant positions (September 2019). A National Association of Home Builders Survey found that over half of contractors had shortages in 12 of the 16 categories of […]