All students who take a Subject Specific class are eligible to earn 0.5 of a Continuing Education Credits (CEU).
You must score 80% or higher to obtain a passing mark for the class. This completion entitles you to receive a certificate of achievement. This certificate will also highlight the number of CEU’s you have earned.
Who Is Your Customer?
In Business – Why are you here? WHO is your CUSTOMER? I had an interesting conversation with Caroline, my daughter, yesterday. Caroline is a teacher, and a very good one. Of course, I am going to say that but it is very true. She teaches in an extremely underprivileged community where a very large percentage […]
Business Models
Business Models Since 1980 when Ronald Reagan and Paul Volcker fixed the high levels of inflation with a drastic increase in interest rates we have been operating on a “cost control driven” business model. This model now needs to have a dramatic review and update. I don’t believe anyone can make money by reducing costs […]
Dollar Time
Dollar Time We are all on “lock down” today. Some of us are working from home, using communications and virtual software tools, while some of us are going into the office or workplace. Let’s use this time as effectively as possible. So, if you have time think about your job. What can you do, should […]
The Other Side
The Other Side We have learned and we need to act. We need strong positive leadership now more than ever: clarity of message, cascading and direct communication, basic management methods, understanding, acceptance and commitment. There is very little we can control at this point. That is creating problems for everyone. Fear is everywhere. People don’t […]
We Have Been Here Before
We Have Been Here Before Over the past two decades we have confronted three separate events that changed how we looked at our businesses. In 1999/2000 we faced the Y2K problem. Our business systems were designed without sufficient foresight and we needed to make comprehensive changes swiftly and effectively. We did. In 2008 we dealt […]
What Will We Learn from this Crisis?
What Will We Learn from this Crisis? There is a Persian Proverb I am reminded of this week. The man who knows not, but knows not that he knows not, is a fool. Shun him. The man who knows not, and knows that he knows not, is a student. Teach him. The man who knows, but knows […]