All students who take a Subject Specific class are eligible to earn 0.5 of a Continuing Education Credits (CEU).
You must score 80% or higher to obtain a passing mark for the class. This completion entitles you to receive a certificate of achievement. This certificate will also highlight the number of CEU’s you have earned.
Struggling to Find the Right Employees for Your Dealership?
Struggling to Find the Right Employees for Your Dealership? Guest writer John Dowling has a timely blog post this week. We are always hearing about the difficulties employers face when trying to find quality employees. Read “Struggling to Find the Right Employees for Your Dealership?” to learn more. Are Recruiting Firms a Good Investment? Well, […]
The CSIs in the Tire Shop #technogeek
The CSIs in the Tire Shop #technogeek Our guest writer Bob Rutherford is back this week, along with a new hashtag (#technogeek), to talk technical about the CSIs in the Tire Shop. At the last TMC meeting there was a lively discussion about the shock absorber and the role it plays in vehicle safety. As […]
Redefining Excellence – Beyond Firefighting
Redefining Excellence – Beyond Firefighting Guest writer Sara Hanks highlights the importance of existing beyond the emergency situation in “Redefining Excellence – Beyond Firefighting.” In today’s business environment, the spotlight often shines brightest on those who extinguish fires rather than those who prevent fires from igniting. This dynamic has increasingly highlighted the misalignment within companies […]
Ho’oponopono
Ho’oponopono Learning Without Scars’ founder, Ron Slee, is back today with a blog post on Ho’oponopono, the Hawaiian Principle of 100% Responsibility. Seneca, one of the most important Roman Stoic philosophers, said “Luck is what happens when preparation comes across opportunity. Thomas Edison said his work was 90% perspiration and 10% inspiration. Louis Pasteur among […]
Turning Off Warranty Losses
Turning Off Warranty Losses Guest writer Christ Kohart is back this week with a continuation of his topic on warranties with his blog post, “Turning Off Warranty Losses.” In our last discussion, we reviewed the cost (financial loss to our dealership) of replacing a simple hydraulic tube covered by an OEM standard new equipment warranty. […]
Aged Work Orders
Aged Work Orders Guest writer John Dowling is back this week to cover the topic of timing and timelines in your dealership in “Aged Work Orders.” How long or how many days should it take to complete a repair on a customer’s machine? How many days does it take for your service department to close […]